Name checks on online payments likely to be delayed - MSE News

Some banks online payment systems are already troublesome.

My niece has a double-barrelled surname. Her Grandad's bank doesn't accept the hyphen. My bank accepts the hyphen but when I include the first name the whole thing is too long!

Another online payment system I used gave me a list of payee names from which to choose when I entered the sort code and account code. In this particular case these were all government accounts, but I doubt if this would be a good idea for personal use - you could obtain someone's details by guessing a sort code and account number.