We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

received a call from a company, even though i instructed them to contact me by email only

trinidadone
trinidadone Posts: 3,377 Forumite
Part of the Furniture 1,000 Posts Photogenic Combo Breaker
in Consumer rights
Is there anything I can do, a company contacted me regarding marketing, after i instructed them to only contact me by email. I asked to speak to a manager, but none available, said they would call me back today, (they did not). Is there anything I can do?
Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
«1

Comments

  • kazwookie
    kazwookie Posts: 14,349 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ring them again or send them an email!!
    Breast Cancer Now 100 miles October 2022 100/100miles
    D- Day 80km June 2024 80/80km (10.06.24 all done)
    Diabetic UK 1 million steps July 2024 to complete by end Sept 2024. 1,001,066/ 1,000,000 (20.09.24)
    Breast Cancer Now 100 miles 1st May 2025 (18.05.25)
    Diabetic UK 1 million steps July 2025 to complete by end Sept 2025. 1,006,489 / 1,000,000 (10.09.25)
    Breast Cancer Now 100 miles 1st October 2025 100/100 (12.10.25 all done)
    Tommy 10,000 steps challenge. 1st Nov 25 for 30 days .
    Sun, Sea
  • RichardD1970
    RichardD1970 Posts: 3,796 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Block their number and take your custom elsewhere.
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    trinidadone wrote: »
    said they would call me back today, (they did not).
    You told them not to call, check your inbox.
  • bobbymotors
    bobbymotors Posts: 746 Forumite
    Here's the best thing to do




    1. When they call again





    2. Put the phone down




    3. if it happens again after that repeat from step 1
  • trinidadone
    trinidadone Posts: 3,377 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    bris wrote: »
    You told them not to call, check your inbox.

    No, i said i wanted to complain and asked to speak to a manager, i was told a manager would call me, they did not.
    Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    trinidadone wrote: »
    i was told a manager would call me, they did not.
    But you are attempting to complain that they shouldn't call you! :p
    trinidadone wrote: »
    Is there anything I can do?
    Complain in writing.
  • bobbymotors
    bobbymotors Posts: 746 Forumite
    see my post #5, it;s by far the finest way.
  • Blackbeard_of_Perranporth
    Blackbeard_of_Perranporth Posts: 7,605 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Is it related to the card and your cancelled DD?
    trinidadone wrote: »
    Just telephoned the credit card company, I had taken out the credit card last year, and had a interest free payments until may this year, I only started using the card not long ago.

    First time i have actually paid interest on a CC. I could not pay the balance off on the phone, as the card company have a restriction on the amount you can pay. I have just logged onto my online CC account, and paid in full. I have also closed the account.

    I have cancelled the min payment DD and I will need to pay the interest again (£13.00 roughly). Thanks for all of the advise.

    I have other cards, so I will need to check the interest free dates for purchases, which are next year.

    Thanks again all
    You were advised in that thread to pay off in full to avoid charges!
    https://forums.moneysavingexpert.com/discussion/5902335/credit-card-made-a-massive-error-help-needed-asap
  • societys_child
    societys_child Posts: 7,110 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 6 November 2018 at 3:47PM
    bobbymotors wrote: »
    see my post #5, it;s by far the finest way.
    But he wants to talk to them about not calling him ;)


    :huh: Hmm, it's not easy this is it . . .


    :D
  • Tigsteroonie
    Tigsteroonie Posts: 24,954 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've had this - completed online forms for information (to be sent a brochure), selected the 'no contact' option, and then received phone calls. I'm afraid they get a mouthful from me when they do this.
    :heartpuls Mrs Marleyboy :heartpuls

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

    :) Proud Parents to an Aut-some son :)
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture