Garage trying to Charge after warranty work carried out.

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  • waamo
    waamo Posts: 10,298 Forumite
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    ayres wrote: »
    Van has been bought to convert to a camper so no business use, Does this make a difference?

    Yes. As a consumer you have much greater rights. If this was a business to business transaction you wouldn't have much protection.
  • ayres
    ayres Posts: 18 Forumite
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    Thats good to know. Thanks Waamo.

    So what happens if i go to small claims he's then ordered to refund and he doesn't pay?
  • waamo
    waamo Posts: 10,298 Forumite
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    ayres wrote: »
    Thats good to know. Thanks Waamo.

    So what happens if i go to small claims he's then ordered to refund and he doesn't pay?

    Send the baliffs in.
  • ayres
    ayres Posts: 18 Forumite
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    At a cost of 30%ish?
  • ayres
    ayres Posts: 18 Forumite
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    Might be a silly question but when does it become theft? He is refusing to return my property?
  • stator
    stator Posts: 7,441 Forumite
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    You appoint bailiffs.

    If you do take it to small claims, make sure you get the LEGAL name of the business and not any old trading name they use.

    If you get a CCJ against them and they fail to pay, it will affect their credit rating, so if the CCJ goes against them, they will probably pay, unless they are a dodgy company that will wind up soon anyway.

    Anyway, you can worry bout that later.

    Send a letter before action before you take them to SCC
    ayres wrote: »
    Might be a silly question but when does it become theft? He is refusing to return my property?

    It doesn't. This is a civil dispute. You handed them the keys, so theft or TWOCing doesn't come into it
    Changing the world, one sarcastic comment at a time.
  • waamo
    waamo Posts: 10,298 Forumite
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    Baliffs charge £110 which you get back upon successful recovery of your money.
  • ayres
    ayres Posts: 18 Forumite
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    How would i find out the correct company name?
    I suspect they would just fold and change name, really feel dodgy about these guys.
    So worst case example if I'm understanding this correctly i could reject the van and they refuse to refund. i then go to small claims and they close the company down and i get nothing and they have the van and i have nothing except court fees? and they then sell the van on again and nothing i could do about it?
  • waamo
    waamo Posts: 10,298 Forumite
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    Do you have a receipt for the van? The company name will be on it.
  • ayres
    ayres Posts: 18 Forumite
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    Yes i have receipt Westmoor car sales.

    Thanks for all this wham never had to deal with anything like this before.
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