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PCN for Parking Wrong Vehicle

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RedLips
RedLips Posts: 10 Forumite
edited 14 May 2018 at 8:18PM in Parking tickets, fines & parking
Hello,

Vehicle A was parked in a hospital car park. PArking was paid using PayByPhone as has been done before.
Received a PCN!
When PayByPhone was checked, on the day of the appointment, Vehicle B was the one that is set up on the PayByPhone account.
So, parking has been paid for, but just not for the vehicle that was parked (captured by ANPR.) They would be able to see that the reg of the car that is linked to the PayByPhone account never went in their car park.
PCN is from ParkingEye.

Thanks!
«13

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  • Coupon-mad
    Coupon-mad Posts: 131,702 Forumite
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    None of the above matters, just follow the process in the NEWBIES thread.

    Was the PCN received by day 15 & does it have the POFA/day 29 para on the back?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • RedLips
    RedLips Posts: 10 Forumite
    edited 11 May 2018 at 2:09PM
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    Hi thank you for replying..
    Simple answer to your question is yes and yes.
    I've used the newbie template before, but wasn't sure if applicable here, or if I should contact the hospital directly?

    (I had success with that last time)
  • KeithP
    KeithP Posts: 37,643 Forumite
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    So you dad has received the PCN.

    It is important to keep the roles of keeper and driver clearly separated.

    Send the template appeal in the name of the keeper.

    Edit your last post to remove clues to the driver's identity.

    Edit your opening post similarly - it was the driver who parked...
  • Coupon-mad
    Coupon-mad Posts: 131,702 Forumite
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    edited 11 May 2018 at 2:08PM
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    Contact PALS (not mentioning you've done this before) in Dad's name, NOT yours.

    One way to win this at appeal (as an alternative to the template, and a winning stance) would be to appeal initially in Dad's name as registered keeper, saying you are the lessee/hirer of the car, giving your name and postal address.

    NOT saying you were driving, just 'lessee/hirer' - it's a bit of a stretch but not a lie.

    If PE ask for proof, Dad can email them (to their info@ email) a letter saying he leased/temporarily hired the car to you between xx date and xx date, and he signs it and maybe you counter sign it under the heading 'lessee', again with dates, probably best dated prior to the event...

    You then get sent your own Notice in the coming weeks (PE will do that) and you can win by appealing as 'lessee/hirer' and saying PE have failed to comply with para 13/14 of the CoP. That wins at POPLA.

    I'd like to see that tested within a 'family car use' relationship. I thought of it the other month, and could be a way out, that doesn't involve any lie, but does remove an older rk out of the equation whilst giving the person who wants to appeal, a way to make it work.

    I think PPCs are fair game for that sort of grey area appeal; like I say it's a bit of a stretch but their entire modus operandi is a scam, so we fight with fire here.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • RedLips
    RedLips Posts: 10 Forumite
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    Ok thanks.

    I will contact PALS first and then see what they say...

    Thanks for your help.

    (will prob need more help on what you mentioned above!)
  • RedLips
    RedLips Posts: 10 Forumite
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    Could they not pursue me as the driver if I say I'm the hirer?
  • Coupon-mad
    Coupon-mad Posts: 131,702 Forumite
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    OK, the 'lessee' tactic is worth a try methinks, if PALS fail 'your Dad' when 'he' complains.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • KeithP
    KeithP Posts: 37,643 Forumite
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    More editing needed to post #1.
    Delete the sentence with the word 'mistake' in it.
  • RedLips
    RedLips Posts: 10 Forumite
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    "Dad" has contacted PALS. Will let you know what they say.
    thanks for your help
  • RedLips
    RedLips Posts: 10 Forumite
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    Reply from parking department "A cancellation of the PCN will be a cost to us, which we do not want to do. You will have to appeal to Parking Eye"
This discussion has been closed.
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