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MSE News: Energy back-billing ban now in force

Former_MSE_Megan_F Posts: 418 Forumite

1 May 2018 at 2:08PM in Energy

From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault - here's what you need to know...

Read the full story:
'Energy back-billing ban now in force'

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Comments

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  D_M_E Posts: 3,008 Forumite

  

  1 May 2018 at 5:43PM

  The big getout clause
  

  Ofgem says energy companies will decide on a case-by-case basis if the back-billing ban applies.

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  Cardew Posts: 29,064 Forumite

  

  1 May 2018 at 9:53PM

  No different to the scheme that has been in force with the major suppliers for years.

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