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MSE News: Energy back-billing ban now in force

Former_MSE_Megan_F
Former_MSE_Megan_F Posts: 418 Forumite
Newshound!
in Energy
From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault - here's what you need to know...
Read the full story:
'Energy back-billing ban now in force'
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Comments

  • D_M_E
    D_M_E Posts: 3,008 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    The big getout clause
    Ofgem says energy companies will decide on a case-by-case basis if the back-billing ban applies.
  • Cardew
    Cardew Posts: 29,048 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    No different to the scheme that has been in force with the major suppliers for years.
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