Pre Payment Meter Standing Charges

mgsaving · 5 May 2015 at 1:12PM

Hello first visit to this site but it seems like the perfect place to pose my question so any help would be greatly appreciated, I have a pre payment meter (N-Power) in an unoccupied property and have recently discovered a whopping bill of over £1000 although no electricity whatsoever has been used. I received a letter only a few days ago saying that the meter has to be kept topped up even when not in use (even in the summer as they put it) as the meter collects a daily standing charge. This is the first time they have mentioned this and has now caused a huge problem for me I didn't know I had.

So... does anyone know how much the daily charge is (they don't mention it)?
Is there a limit to how long this can go on?
Do I have any legal standpoint as they have never even contacted me to inform me my property was stacking up a huge debt and baring in mind the property has be vacant for several years the meter hasn't even been used?

Thanks for you time

macman · 5 May 2015 at 2:05PM

Used or not, standing charges always apply if you have a meter in place-the solution is to switch to a tariff with no standing charges. Or, if you know the property will be unoccupied for several years, have the supply and meter removed.
http://www.npower.com/home/help-and-support/types-of-meter/prepayment-meters/prepayment-meter-tariffs/

spiro · 14 May 2015 at 6:01AM

A couple of years ago told suppliers to stop offer Tier 1 & 2 tariffs with standing charge plus one unit rate tariffs. All customers would have been advised at the time.
As to getting the meter and service will cost £00s if not £000s and the same again when you want electricity again or come to sell the property.

Pre Payment Meter Standing Charges

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