Whos the best network operator in your opinion?

jimmyjim_uk · 20 August 2006 at 10:27AM

For me it goes....

1. O2
2. Vodafone
3. Orange
4. T-Mobile
5. Three

My reasons for O2; they generally don't network lock phones, offer good value for money and offer good retention deals.

I would have said Orange for their customer service but they are just to expensive and didn't offer me any retention package whatsoever.

salthegal · 20 August 2006 at 1:03PM

Three is fine for me and my partner, now they've seemingly sorted all their past problems (dodgy line connections and iffy mobiles). They are very competitivly priced so gets my vote.

seaniboy · 20 August 2006 at 1:57PM

voted none - had experience with all in last 5 yrs, albiet voda was the only payg but also best customer care & tariff (STC) hands down & now free weekends

T-mobile disgrace - error after error
o2 nearly up there with T-mobile, 9/10 times customer care clueless
3 - handset & customer care issues, then account problems, customer care clueless
Orange - contract went back within 14 days lack of customer care, e-mailing several times & got no responce on basic info, so back it went a few weeks ago

all in all customer care has gone downhill since late 2000, prior to that o2 and 121 were great @ looking after you, now your just a revenue number not a person who needs service, u sign ur contract now and there not bothered

Paul_VW · 20 August 2006 at 3:38PM

I voted 02, as I think they have always offered good value for money and there customer service has improved in the last couple of years

you forgot to include, Virgin, Tesco and all the other "piggy back" networks in the poll

jimmyjim_uk · 21 August 2006 at 2:36PM

Paul_VW wrote:

I voted 02, as I think they have always offered good value for money and there customer service has improved in the last couple of years

you forgot to include, Virgin, Tesco and all the other "piggy back" networks in the poll

I forgot about them. There is also BT mobile, easymobile and fresh.

maniac886 · 21 August 2006 at 2:43PM

I have to say O2 at the moment. If you asked me this question a few years ago I would have said Orange hands down but since they have been bought out they have gone downhill!

Rikki · 21 August 2006 at 2:46PM

I have only ever been with o2 so I can't comment on the others.

dagger_meerkat · 21 August 2006 at 3:08PM

Voted o2, havent been with them before but I definately know when a network is good! Just joined up with them quite recently, and their customer service will not disappoint. Even got refunded about 50 quid for calls that I made because of wrong information given to me by one of their reps. And no fuss, believe me.

Have had orange before, they were OK in the old days. Loved calling up the customer service at 3am to check on when my contract was ending! They are just plain expensive now, or rather not so money-saving tariffs.

Had vodafone for the first year I arrived in the UK, never went back to them after that. Its not that they were no good, its just that they didn't have any good deals after then.

And regarding T-Mobile, no idea. Bro has a contract with them, but I guess as long as you don't need to speak to Customer service, everything is good. Used to hear horror stories about them before, don't know if that is still true.