Filling in Nationwide Statement of Means

Woodyrocks · 1 July 2009 at 12:44PM

Got a failed DD last month (account short by £1.07 charge £30 - go figure:rolleyes:)

Wrote a letter asking for a goodwill refund but also mentioned that because of my financial situation, I would have no option but to go the financial hardship route if they felt unable to refund in this instance.

Anyway, I came home today to find a letter from them asking for me to fill in a statement of means before considering my request.

I have no problem doing this but do have a couple of questions -

I have an account for my 8yr old daughter, in her name, that her child benefit gets paid into and I class this as her money. The account is, unfortunately, with Nationwide and on the S.O.M it asks if I have any savings. Do I have to include this even though they can see it is ONLY funded by her CB and is for her when she gets older.

Also, are they only considering refunding the failed DD charge or ALL the charges on my account for the last 6yrs?

esmerellda · 1 July 2009 at 12:50PM

i'd say no to putting your daughters account down as savings. If they want to query it we can deal with it then.

i'd say they are considering all charges, but once you have returned the Ie sheet i would do a letter asking for a refund of everything since 2001 and reiterate ur complaint but extend it to everything.

Do the IE sheet and get it back in first tho.

Woodyrocks · 1 July 2009 at 12:55PM

Thanks E! I will leave it off.

I will also do an additional letter, I have no idea how much I would be owed as I have never had an overdraft or anything like that so all my charges have only ever been failed DD charges. I have managed to get them to refund 6 seperate occassion over the past 6yrs or so.

Thanks once again x

Woodyrocks · 1 July 2009 at 1:09PM

Me again!

It says please detail the lenght of time and reasons for financial hardship. Over the past 6years, my income source & ncome has never changed nor the amount of expenditure I have going out of my account so is it possible to state that rather than financial hardship that has just suddenly occured that I have ALWAYS been in hardship.

It is possibly lucky that I have all money (it is my main account) I have as my income source paid into my NW account and this has always been the case so they can see how much I have been living on over the past how many years, they can also see all the DD I have going out.

On my S.O.M, it clearly shows that after everything is paid for, I have just over £5 left per month - so would it be justifiable to state the lenght of time as +6yrs and the reason that my outgoing is just barely covered by my income and this has always been the case and that I have permanently been living on the breadline as they can see from my account.

Hope that all makes sense!

esmerellda · 1 July 2009 at 2:51PM

yep if you have been in hardship over the entire period tell them that. They may want some form of change of circumstances but just explain how you are managing and that the charges have made things harder.

Goodtimesahead · 1 July 2009 at 10:34PM

woodyrocks>

You need to remember when completing the SOM's form that Nationwide will very likely reject your hadrship if you show your income is more than your expenditure, even if its £5,£10 surplus, I know someone who was rejected by them for that very reason. Just a word of advise!

Woodyrocks · 2 July 2009 at 12:48AM

I literally have £5.47 left over but I think I might have another look in the morning at the form and revise accordingly...

Goodtimesahead · 2 July 2009 at 6:22PM

let us know if you are sucessfull!

Woodyrocks · 2 July 2009 at 9:57PM

Goodtimesahead wrote: »

let us know if you are sucessfull!

Will do for sure!

Filling in Nationwide Statement of Means

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