Payment protection charge...

thangasy

hi, i have got payment protection cover on and recently i did BT on my mbna card. i wasn't aware that they 'll take Balance transfer also into account while calculating payment protection cover fee. actually i totally forgot about this protection but while i did my BT i asked them is there any additional charge in my next statement. they said its mini repayment plus BT fee only. now i have got 50 pounds as payment protection cover fee. is there any ways to get it cancelled this charge? pls help me. thanks.

DestroyingAngel_2

Your PPC is there to protect any balance on your account, no matter how small. Also, if you haven't used your card for a while and there was 0 balance on it, and then you suddenly start using the card again, the PPC would activate itself once there was a balance on your account. The only way to get PPC off is to speak to MBNA's PPC Retentions team ... ring the MBNA line and ask directly for PPC Retentions. MBNA: 0800 062 062.

sherwoodforester

Many thanks to Destroying Angel for this advice.My PPC also went up to £40+ following a BT. I have just been onto MBNA and discontinued it. Be aware: the Insurance team are obviously primed with arguments and will do their level best to keep you on it. They accept the phone call as authorisation, but it takes 30 days to take effect (!) - so should show up on the next statement but one. BTW - I know it's grandma / egg advice, but don't forget to take the name of the call handler.