Car insurance claim

Belnahua

Quentin wrote: »

And to answer the original question, it is the norm for details to be passed between the parties involved.

And their version, lies warts and all are laid bare for you all to see!

kingofclare

Quentin wrote: »

No difference as far as passing on the details of the claim.

All parties involved see the other sides "case" and have the opportunity to pass comment (or defend) on what's being said.

There's no question that the insurance company have done any "wrong" by simply passing on the details of what their insured is claiming happened.

And to answer the original question, it is the norm for details to be passed between the parties involved.

just to confirm that this is two parties making a claim from their insurers, i understand totally that both sides would be entitled to view the others statements, the point im trying to make though is that the other party obtained my gf's statement BEFORE submitting their own, they have simply quoted large parts and attempted to discredit all evidence(including photographic), and dare i say it fabricated a story to suit.

thanks to all for comments although im still of the opinion that this is poor form, what if the police decided there may be a driving offence to answer by one of the drivers, my gf's position would surely have been jeopordised

lisyloo

what if the police decided there may be a driving offence to answer by one of the drivers, my gf's position would surely have been jeopordised

No.
The police need more that one biased account to make a prosecution.

Even independent witnesses would probably not hold up on their own.
They need concrete evidence e.g. a bald tyre, tyre marks, failed blood/urine test etc.

raskazz

There is absolutely nothing untoward here. Indeed, the insurers have to comply with the so-called 'Pre-Action Protocols' laid down in the Civil Procedure Rules, regarding exhange of information, avoidance of litigation and so on.

Regarding any criminal prosecution, of course the Police would be entitled to access any relevant records held by the insurer anyway, so such action would not prejudice anything.

kingofclare

again thanks all for comments, i think the best thing we can do is to try and encourage our insurers to ensure the statement (third parties), tallies with the one given to police who investigated and is not as i fear fabricated.