Please help - all my emails have disappeared

melb

I'm on outlook express and it says I have no email account but I've been using it for 3 years. My internet isn't recognising me and all my internet 'history' has disappeared. I have loads of useful emails with passwords to websites etc this has happened before bUt they came back but I'm still waiting from 9 this morning. My OH did Spybot overnight on his site but it has only affected my personal site out of the 4 on this computer. Has anybody got any suggestions please. You know the send/receive button on email? Well mine is pale grey and you can't click on it. I'm awaiting replies from accommodation owners that I've contacted so really want to sort it out. thanks

mdbarber

try a system restore to yesterday

weegie.geek

If it's happened before, I assume you learned your lesson then and started taking backups?

If not, if/when this gets fixed, start backing things like that up, please.

You might find that all your emails are still on the mail server though. You can choose to leave them there or delete them once you've downloaded them.
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melb

Thanks for replies - there's definitely something funny going on as I've just had to sign in twice in5 minutes to this site whereas normally it remembers when I signed in before. I'm not very good with computers so please bear with me and I wouldn't know how to back up but I will try and learn. Please how would I look on my mail server to see if the emails are still there?

weegie.geek

download another email client and add the email account to it. I'd go for Thunderbird. Thunderbird Portable if you want it to be even easier to back up.

fwor

If OE's configuration has become corrupted, it may still be worth looking to see if you can find your Inbox. If you're using Outlook Express 6, try searching the whole of the hard disk for a file called inbox.dbx which was last accessed when OE was last working properly.

The "typical" location for this is

C:\Documents and Settings\<your username>\Local Settings\Application Data\Identities\{large number}\Microsoft\Outlook Express

If you find it, check in OE under Options, Maintenance, Store Folder and see if that's where OE is configured to look.

melb

Thanks very much for all your replies and I am very grateful for the advice. fortunately for me I've just switched my computer on and everything is as it was before yesterday's glitch. so I'm still none the wiser as to what happened - but grateful that it's sorted itself out. thanks again

weegie.geek

melb wrote: »

Thanks very much for all your replies and I am very grateful for the advice. fortunately for me I've just switched my computer on and everything is as it was before yesterday's glitch. so I'm still none the wiser as to what happened - but grateful that it's sorted itself out. thanks again

Time to start backing up!