Wirless problems

millwalll

Hi all,

I got a friend who is having wirless problem, she said that a computer guy came to set it up for £110 what i think way over priced. It worked for about week now it will connect and then disconnect all the time. What do you think this could be? I told her to get the bloke back but he told her it was not his fault it was problem with her computer..

any surgestion

Thanks

thomas01155

Is the wireless card in the computer or is it a usb? Make sure you have the latest drivers and firmware for you wireless card(driver) and the router(firmware). If its a card you put inside the computer make sure the little aerial at the back hasn't fallen over.Has anything been installed, uninstalled, moved or changed in some way since last week?

PROLIANT

WiFi , like any other Radio device is subject to RFI (Radio Frequency Interference) from different electrical devices/appliances, e.g. Microwave Ovens kill WiFi as they operate in the same frequency band around 2.4GHz, DECT Mobile phones e.g. the type used around the house plugged in to your land line and if a neighbour has a WiFi router/access point near by and if it is on the same or near by channel it will interfere with your friends setup, I have encountered this several times before, so tell your friend to go into the router setup screen and change the channel as a first step, change it to channel 10 which is 2.572GHz which well out of they way of the common channel 6, if you need any assistance on changing the channel please feel free to ask as there will be plenty of help from MSE'rs on here.

Belnahua

I had the same problem with an older laptop, and I turned off the Wireless Zero Configurator. That solved the problem.

Solution here http://www.smallbusinesscomputing.com/webmaster/article.php/3577111

Scroll down and look for the WZC section.