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BA Lost Baggage - Is it worth Perservering

Hello,

Only a delay of just over 24 hours. Wrote a letter to BA explaining how I only had the shorts and t-shirt I travelled to Holland in (through T5) to attend a business meeting (embarassing).

They responded by asking me to send in receipts as they would like to contribute to the essentials that I bought when I was without my bag. As I arrived at Schipol airport after 6:30 - the shops had closed so I didn't buy anything. My enquiry was more along the lines of compensating me for looking unprofessional in my meeting and the inconvenience of it all. I thought they might offer some compensation as a goodwill gesture. Do you think it's worth even responding to their letter and if so what approach should I take?

Thanks,

Comments

  • qwerty123456
    qwerty123456 Posts: 151 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    If you are an Exec member you could get some miles from them but you're not really entitled to much else since you didn't spend anything.
  • Donnie
    Donnie Posts: 9,862 Forumite
    In the future, the form is not to leave the airport without your compensation.
This discussion has been closed.
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