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Opinions on appalling customer service please?

*max* · 2008-06-17 20:59:51

Hello! I was out in town today (Belfast), and stopped at a cash machine to withdraw some money. The machine was outside the actual bank, with which I DON'T have an account. I typed in my pin number, I chose how much I wanted, waited a few seconds, then the machine just switched off! With my card still inside it. It simply…

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inmypocketnottheirs Posts: 4,745 Forumite

27 June 2008 at 6:05PM

C_Ronaldo wrote: »

OP did you not get an explanantion as to why they couldnt have given you your card in the first place as it would have stopped you from getting upset

If you read the original post you will understand that the OP was lied to by the bank staff; saying that the card had been shredded.

Don't lie, thieve, cheat or steal. The Government do not like the competition.
The Lord Giveth and the Government Taketh Away.
I'm sorry, I don't apologise. That's just the way I am. Homer (Simpson)
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