returning an item to boots without a receipt?

redfox

does anybody know if you have to return Boots items to the same store that you bought it from? My son bought something when he was on a trip to London as a present for someone but now finds that they already have it, so he wants to take it back for a refund (he does have the receipt)

Can he just take it back to our local store or does it have to go back to the store it was purchased from?

jgjet

I can answer that one, i got my mum a gift set (perfume ) that she wanted for xmas and my sister already got her the set, it was purchased in Glasgow and i was able to return it to my local store in Stirling.

HTH

afinn

I have been given a gift which is only available on line and it is not what I want can I return it to a store? I do not want person to know that I do not want what they have bought me but I also do not want it to sit in a cupboard going to waste. What can I do.

jgjet

afinn wrote:

I have been given a gift which is only available on line and it is not what I want can I return it to a store? I do not want person to know that I do not want what they have bought me but I also do not want it to sit in a cupboard going to waste. What can I do.

I'd take it back, sounds like you don't have the original receipt?
They probably will exchange it or give you back the cost in vouchers!

raeble

It was said earlier in the thread if you don't have the receipt they will exchange the item there and then but they no longer give vouchers or gift cards.