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Hedstrom and Smoby Customer services
troll35
Posts: 712 Forumite
Hi, not sure if this is the right place to ask but I'm sure one of you nice moderators will move it somewhere more appropriate if necessary.
I am looking for the customer service telephone numbers for
1. Hedstrom - I have a child's octagonal trampoline that needs a new elastic. It was originally bought from argos but the number argos gave me doesn't work and neither does the one on the original instructions.
2. Smoby - again the number argos gave me doesn't work. I need a capped star washer to stop a wheel dropping off a ride on car. Tried locally to source one to no avail.
Thanks v much
I am looking for the customer service telephone numbers for
1. Hedstrom - I have a child's octagonal trampoline that needs a new elastic. It was originally bought from argos but the number argos gave me doesn't work and neither does the one on the original instructions.
2. Smoby - again the number argos gave me doesn't work. I need a capped star washer to stop a wheel dropping off a ride on car. Tried locally to source one to no avail.
Thanks v much
I like to live in cloud cuckoo land :hello:
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Comments
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This is the info on the Smoby website:
Many thanks for your interest in our company. Since March 2008 the company Smoby Berchet have been integrated into the Simba Dickie Group. We currently revising our site in order to invite you shortly to a fascinating journey into the colourful world of Smoby Toys. Please come back soon. Thank you for your patience.
Contact details are as follows:
Smoby Toys
Le bourg dessus
39170 Lavans les Saint Claude
T!l +33 3 84 41 38 00 Fax +33 03 84 42 83 24
[EMAIL="contact@smobytoys.fr"]contact@smobytoys.fr[/EMAIL]
Hope this helpsSo little money - so much time :mad:0 -
Hedstrom are a US company based in Pennsylvania. I've got some of their stuff, given to me by someone who imported it to the UK. Do your phone numbers need an international dialling code prefix?0
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The numbers I have are both UK but don't work. One of the numbers was only given to me by argos yesterday so it looks like they haven't bothered to update their customer services information. Thanks for checking though.I like to live in cloud cuckoo land :hello:0
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has anyone managed to find a number for smoby as I need to contact them too?Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.0
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i just rang 0845 3456 651 and asked tp speak to smobyWins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.0
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This number was now incorrect for smoby. I was given 01454 629672 for smoby. By the way if you are ringing for a smoby jcb scooper/dumper truck axels like me they are actually the things already assembled in the trailer! Apparently they slide out.i just rang 0845 3456 651 and asked tp speak to smoby0
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