Printer problem

keturr

Our hp psc 1610 all in one will not print after our vista computer has been into sleep mode then restarted or left idle for a period of time.We have to switch off & on printer and computer to print. any ideas

superjaggybunnet

Don't let the computer go into 'Sleep' mode!

chris667

You can alter when your PC enters sleep mode through the Control Panel. On my Vista laptop, click Start > Control Panel > Power Options.
Have you searched the HP website for a more up to date version of the driver?

TonyLisaP

keturr wrote: »

Our hp psc 1610 all in one will not print after our vista computer has been into sleep mode then restarted or left idle for a period of time.We have to switch off & on printer and computer to print. any ideas

Sounds like the spooler service may have stopped. Try going to start, all programs, accessories, command prompt

In the prompt type in "net stop spooler" without the inverted brackets and enter
Then type in "net start spooler" without the inverted brackets and enter

Try and print again

fwor

Take a look at the PC's BIOS setup pages, in the Power Management (or similarly named) section and see what your ACPI Suspend Type is set to.

If it's set to S3(STR) that may explain the problem, as power to the USB ports will be cut when suspended, and either Windows or the printer may be failing to re-initialise them properly.

You may find that setting it to S1(POS) will help, but be warned: your PC will probably use significantly more power when "sleeping".