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Halifax RS: opening on-line when have existing RS?

Apologies for separate thread on Hfx RS, but couldn't easily find answer in previous thread.

I have existing 7% RS, opened for 4 months. Know that you can only have 1 RS with them. Anyone in this position successfully opened the new one on-line? If so, what is the 'safe' procedure? Can you close your current one online and then open the new one? Having tried to just open the new one, it tells me I already have an RS and blocks process - doesn't ask whether I want to close that one first.

I don't want to risk closing the old one if I can't then open new one.

Comments

  • Special_Saver2
    Special_Saver2 Posts: 1,434
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    The safest way is to telephone them (or get them to phone you for free - see here). I did this and got my old regular savings account closed and a new 10% one opened in the space of a few minutes.
  • shazkhan111
    shazkhan111 Posts: 621
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    if you close the old regular savings, what rate of interest do you get for the time it has been open??

    My 7% regular saver rolls over every year, will the same happen to the 10%/12% RS??
  • Mikeyorks
    Mikeyorks Posts: 10,380
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    1). if you close the old regular savings, what rate of interest do you get for the time it has been open??

    2). My 7% regular saver rolls over every year, will the same happen to the 10%/12% RS??

    1) the Websaver (without card) rate ..... 4.36%, for the max £3k in the RS.

    2) Yes ..... but obviously the rate isn't guaranteed. Particularly as the 7% and 10%/12% are running side by side.
    If you want to test the depth of the water .........don't use both feet !
  • shazkhan111
    shazkhan111 Posts: 621
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    Mikeyorks wrote: »
    Particularly as the 7% and 10%/12% are running side by side.

    What do u mean by this?
  • Mikeyorks
    Mikeyorks Posts: 10,380
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    That the 10% RS is only a limited offer (at the moment) to 20 July. But they're still running the 7% RS for existing customers. So, it's a bit unclear what will happen after 20 July.
    Can't really see them running both in perpetuity - so I assume they will be evaluating just how much money (from outside Halifax) the new one has brought in .... before making a decision which way they jump.
    If you want to test the depth of the water .........don't use both feet !
  • shazkhan111
    shazkhan111 Posts: 621
    Part of the Furniture 100 Posts Name Dropper
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    guessing there is no way of having both RSs?
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