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Halifax RS: opening on-line when have existing RS?

Apologies for separate thread on Hfx RS, but couldn't easily find answer in previous thread.

I have existing 7% RS, opened for 4 months. Know that you can only have 1 RS with them. Anyone in this position successfully opened the new one on-line? If so, what is the 'safe' procedure? Can you close your current one online and then open the new one? Having tried to just open the new one, it tells me I already have an RS and blocks process - doesn't ask whether I want to close that one first.

I don't want to risk closing the old one if I can't then open new one.

Comments

  • Special_Saver2
    Special_Saver2 Posts: 1,434 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The safest way is to telephone them (or get them to phone you for free - see here). I did this and got my old regular savings account closed and a new 10% one opened in the space of a few minutes.
  • shazkhan111
    shazkhan111 Posts: 621 Forumite
    Part of the Furniture 100 Posts Name Dropper
    if you close the old regular savings, what rate of interest do you get for the time it has been open??

    My 7% regular saver rolls over every year, will the same happen to the 10%/12% RS??
  • Mikeyorks
    Mikeyorks Posts: 10,377 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    1). if you close the old regular savings, what rate of interest do you get for the time it has been open??

    2). My 7% regular saver rolls over every year, will the same happen to the 10%/12% RS??

    1) the Websaver (without card) rate ..... 4.36%, for the max £3k in the RS.

    2) Yes ..... but obviously the rate isn't guaranteed. Particularly as the 7% and 10%/12% are running side by side.
    If you want to test the depth of the water .........don't use both feet !
  • shazkhan111
    shazkhan111 Posts: 621 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Mikeyorks wrote: »
    Particularly as the 7% and 10%/12% are running side by side.

    What do u mean by this?
  • Mikeyorks
    Mikeyorks Posts: 10,377 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    That the 10% RS is only a limited offer (at the moment) to 20 July. But they're still running the 7% RS for existing customers. So, it's a bit unclear what will happen after 20 July.
    Can't really see them running both in perpetuity - so I assume they will be evaluating just how much money (from outside Halifax) the new one has brought in .... before making a decision which way they jump.
    If you want to test the depth of the water .........don't use both feet !
  • shazkhan111
    shazkhan111 Posts: 621 Forumite
    Part of the Furniture 100 Posts Name Dropper
    guessing there is no way of having both RSs?
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