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Getting money back from car dealer...
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kr15snw
Posts: 2,264 Forumite
O.k, not sure on this one so was after some advice.
Back in October I bought myself an 02 astra from the main vauxhall dealer (didnt want to name, but yes the official one) and I was very happy. When we took it for a test drive we quickly put the air con on, thought it felt cold and turned it off.
Then we had winter and I didnt use the air con (although I did make sure it was on at various time to make sure that the gas didnt run out, I know you have to use it or youll lose it).
Come to a few weeks ago and I realise that the air con isnt actually cold. Luckily it was booked in for a service with the vauxhall specialist (not the official dealer) in my area so I asked him to take a look.
After the service he said the condesor was leaking and would need a new one. So decided to get this done, especially with the warm weather we're having.
When I went to pick it up this week I mentioned it was annoying that it worked back then, but not now! He laughed and said there was no way its worked for over a year as the unit had rusted out completely. Theres no way that thing was working when I bought it. Causing me to be miffed.
Then I thought, this was a fault when I bought the car.
If I get in writing from the engineer who fixed my air con, do you think I can claim some money back off the car dealer? I only had a 3 month guarentee but Ive just paid out £300 to fix somthing that should have worked when I bought it and didnt.
Even £100 would help!
Is this worth a try, and am I covered by anything in the SOGA? Im not sure on this, but thought Id ask you guys as your good at this thing
Back in October I bought myself an 02 astra from the main vauxhall dealer (didnt want to name, but yes the official one) and I was very happy. When we took it for a test drive we quickly put the air con on, thought it felt cold and turned it off.
Then we had winter and I didnt use the air con (although I did make sure it was on at various time to make sure that the gas didnt run out, I know you have to use it or youll lose it).
Come to a few weeks ago and I realise that the air con isnt actually cold. Luckily it was booked in for a service with the vauxhall specialist (not the official dealer) in my area so I asked him to take a look.
After the service he said the condesor was leaking and would need a new one. So decided to get this done, especially with the warm weather we're having.
When I went to pick it up this week I mentioned it was annoying that it worked back then, but not now! He laughed and said there was no way its worked for over a year as the unit had rusted out completely. Theres no way that thing was working when I bought it. Causing me to be miffed.
Then I thought, this was a fault when I bought the car.
If I get in writing from the engineer who fixed my air con, do you think I can claim some money back off the car dealer? I only had a 3 month guarentee but Ive just paid out £300 to fix somthing that should have worked when I bought it and didnt.
Even £100 would help!
Is this worth a try, and am I covered by anything in the SOGA? Im not sure on this, but thought Id ask you guys as your good at this thing
Green and White Barmy Army!
0
Comments
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you tested it and were happy with it - did they specifically say that the AC was working? Also doubt that a garage will put their name to something and say 100% that it wasn't working a year ago - how do they know the exact surroundings the cars been kept in etc (which would affect rate of corrosion)0
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Thirded... You are onto a loser.0
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