Paying Npower and Atlantic for gas!

MUSTANG_SALLY_3

I have recently switched my gas supply over from Npower to Atlantic gas and electricity. I switched in march 2008 and since then i am now being billed by both of these suppliers!

I have contacted Atlantic on many occasions to explain this and spoke to there useless call centre staff and managers there and still the problem exsists. I have also contacted Npower and they tell me they have had no information from atlantic about me switching suppliers.

I keep being passed from Npower to atlantic and dont seem to be getting anywhere. I have contacted energywatch and they confirmed with x o serve that Npower are my suppliers and not Atlantic. So why are Atlantic taking money from my bank account every month???

Anybody any ideas how i could get this situation resolved??? :mad: :mad:

Premier_2

Well the easy way would be to recover any money taken by Atlantic under the terms of the DD guarantee and cancel the DD mandate direct with your bank