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Kwik Fit - Beveley

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I am so annoyed :mad:

Had a puncture in my front nearside tyre - it's a company car so have no choice but to take it to Kwik Fit.

I rang the Beverley branch this afternoon to check that they had stock and that they could fit me in. The garage closes at 5pm on a Saturday and I asked what was the latest time I could get there ( Had to take my daughter to the school for a trip to Germany ) and was advised 4.30pm. I double checked that statement and was told the 4.30pm was fine.

Anyways, put on a very slim temporary spare wheel ( Audi A3 ) which has stickers all over it advising no more than 50MPH :eek:, drove 16miles to the garage to get there for 4.28pm ( logged the milage on my phone and hence the exact time )

Was shocked and very annoyed to be told that they couldn't fit me in today and could I leave the car or come back tomorrow. Won't tell you my response :naughty:

What a complete waste of an hour and about £4.50 in fuel. Suffice to say that I will NEVER go to the Beverley garage again - I'd rather drive the extra miles and go to the garage in York.

:angry:
“That old law about 'an eye for an eye' leaves everybody blind. The time is always right to do the right thing.”

Comments

  • jeannieblue
    jeannieblue Posts: 4,761 Forumite
    Part of the Furniture Combo Breaker
    Blasted Kwik fit. :eek:

    Get your company to change their policy - no one should have to go to these rip off merchants!

    Hope the rest of your weekend is better. :D
    Genie
    Master Technician
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