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The Genealogist
Browntoa
Posts: 49,619 Forumite
had a years subscription with
www.thegenealogist.co.uk
and remembered quite late that it was a recurring membership payment ,on checking it said "minimum 14 days notice" but I only remembered 9 days before renewal.
dropped an email via the site saying I knew it was less than 14 days but could I cancel , reply following money saying that was Fine , nice to see some poeple show good customer service rather than stick to the small print.
was all ready to bite the bullet and put it down to experience !
www.thegenealogist.co.uk
and remembered quite late that it was a recurring membership payment ,on checking it said "minimum 14 days notice" but I only remembered 9 days before renewal.
dropped an email via the site saying I knew it was less than 14 days but could I cancel , reply following money saying that was Fine , nice to see some poeple show good customer service rather than stick to the small print.
was all ready to bite the bullet and put it down to experience !
Ex forum ambassador
Long term forum member
Long term forum member
0
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