Npower refund...

IWantToBeFree_2

Do you know what their unit price is for Electric?

When we moved out of our old house, we overpaid re the electric bill, as the wrong reading had been taken, the difference was 500 units. Was expecting a substantial refund, but it went to one of the old house mates, who then told us we were getting just £16 back, so that meant between the 5 of us, we'd got £80.....

I think he is ripping us off, especially seen as we've asked for a copy of the bill and not received one!

Any advice?

notbritishgas

IWantToBeFree wrote: »

Do you know what their unit price is for Electric?

When we moved out of our old house, we overpaid re the electric bill, as the wrong reading had been taken, the difference was 500 units. Was expecting a substantial refund, but it went to one of the old house mates, who then told us we were getting just £16 back, so that meant between the 5 of us, we'd got £80.....

I think he is ripping us off, especially seen as we've asked for a copy of the bill and not received one!

Any advice?

The prices vary depending on where you live, you can find out by going to npower website and entering your postcode in the prices section.
However we can take an average of 20p for the primary units and 10p for the remainder.
Then of course it depends if you have already used up all of the primary units on the bill (normally 225 per qtr), but the least you will get back is £50 (10p times 500).
So I would think £80 is quite generous.
It also depends if you are on an E7 tariff or a standing charge tariff, more details are required to give an accurate answer.

Premier_2

The cost of elctricity varies by the location you are in and the tariff you are on.

However, average price per unit is about 10p-12p ignoring tier 1 premium rates. This means 500 units would be worth about £50-£60. As I said, prices do vary, but if you have received £80 back it sounds good...

(or bad, since you were paying a heck of a lot for the electricity actually consumed)

IWantToBeFree_2

Cheers guys, looks like I am just not being trusting enough of the old housemates!