Do you know seller by user ID or shop name?

RFW

We've been trading with user id for about 6 years and shop name for a little less. They are different.

I have been toying with the idea of changing my user-id so it is the same as my shop name.

I'm not sure if this will make any difference, I don't know which we are more identified with and if we change will it turn off any regulars.

Obviously I'd inform all our mailing list and highlight it, but there are still people who call 'Snickers' 'Marathon' and who calls "Oil of Ulay" "Oil of Olay"? All that and I can still remember the shambles that was Royal Mail's rebranding ( a smiley for any non RM employee who can remember it without looking it up!).

So in a nutshell, as the title says do you know sellers by their user-id or by their shop name and would it bother you if they changed either, but especially the user-id?

bethsmummy

for me personally its usually the user id i look for

scbk

I've always found it a bit odd why you'd have a different shop name and user name, but not sure if there'd be any advantage to changing it after 6yrs

RFW

scbk wrote: »

I've always found it a bit odd why you'd have a different shop name and user name, but not sure if there'd be any advantage to changing it after 6yrs

The original user-id was something I more or less thought up when signing on for Ebay, the Shop name is my company trading name. The only place anyone knows my user id is on Ebay it isn't a trade name or web address.

StaffsSW

I can't remember which way around it is, but once you have regsitered a username, you can not change the shop name to it - or vice versa - they have to be set up in a certain order.

My ID was set up years ago, but the shop came a while later. One of my products has become generically known as the shop name though, like Hoover, or Tannoy - just not quite as lucrative...

RFW

stevew8975 wrote: »

I can't remember which way around it is, but once you have regsitered a username, you can not change the shop name to it - or vice versa - they have to be set up in a certain order.

My ID was set up years ago, but the shop came a while later. One of my products has become generically known as the shop name though, like Hoover, or Tannoy - just not quite as lucrative...

They probably wouldn't be exactly the same, just connected rather than unrelated as they are now. My user id is quite unique, simple and descriptive so I might canvas a few customers and see what they think. I've been thinking about it on and off for a couple of years so I think I'll probably stick with the status quo. I thought asking opinion on here was quite good as no one here knows either name so wouldn't have an opinion to that.

I tend to know customers by names and addresses and not their user ids except for the really unique ones.

RFW

stevew8975 wrote: »

I can't remember which way around it is, but once you have regsitered a username, you can not change the shop name to it - or vice versa - they have to be set up in a certain order.

eBay wrote:

What you can't include in your User ID:..........
The same User ID as another seller or similar to an eBay Shop name

...............................

eBay wrote:

Your Shop name can be your eBay User ID, as long as it meets the requirements above (just stuff about what names are disallowed). We recommend that you change your name only rarely, if at all, because any bookmarks your buyers have set up or marketing links you have created will no longer work. For normal web search engine rankings, your Shop will be ranked as a new site.

So it appears changing your shop name is a bad idea commercially, but as far as searching goes changing user id shouldn't matter, its just the perception of customers I'm concerned about.