Microsoft Outlook and Plus.net

Loobeylou

Right, now that I am finally back up and running with Plus.net broadband, I find it a bit of a bind having to get on to the internet and then log into Plus.net to collect messages.

I believe there is a way of going straight to Microsoft Outlook to automatically get the messages, but have absolutely no idea on how to do this.

Have been in touch with Plus.net, and although they have given me links to a couple of sites on how to do it, it is just not working out, because when I go to Outlook/Tools, it is not coming up with the same list as Plus.net are showing. They are stating that under Tools it should come up with E-mail Accounts, but mine is not. I have Windows XP Home Edition.

My Outlook is coming up with:

Check for new mail
Check for new mail on
Address book
Auto signature
Remote mail
Syncronize
Dial
Record in journal
Find items
Find all
Empty deleted items folder
Use word as the e-mail editor
Services
Options

Anyone got any ideas on how to go about this, and is it advisable?

Or, does anyone know of any other way to immediately access my e-mail when logging on-line?

John_M_Business

Hi

Just a quick check. Sometimes Outlook 'auto hides' additional options in the menu structure when they haven't been used much... so when you click Tools in the menu, just try clicking it a second time.

If this doesn't work, or if you've tried this already and it's not the problem you can still set up email accounts through the 'Options'.

Select 'Options', then choose the 'Mail Setup' tab. You should then have a button for 'Set Up Email Accounts'.

Click this and then follow the instructions from Plus.net. If you're still not getting any joy - try the Microsoft Website - the Q&A / Support areas, you might find additional information here.

Hope this helps.

Adamant_3

I'd go into Internet Explorer, Then Tools > Internet Options, then connections and click on "Dial whenever a network connection is not present".

Click OK and then close IE. Restart your PC.

You should find that now when you open Outlook, it will ask you to dial to the Internet automagically.

Loobeylou

Any further ideas along this theme?

irnbru_2

If J_M_B's guide didn't work you could always install Thunderbird.

Looking at it, it should be Edit->Account Settings -> Add Account

But it sounds like your missing a step with Outlook.

tc-rex

Goto options, then the Mail Setup tab and click on E-mail Accounts.

scheming_gypsy

if you're missing the tab from outlook go start > settings > control panel > mail and fax and you can set the account up there.

Loobeylou

Not sure what to think about all of this now.

I have been in contact several times with Plus.net over the past few days stating that the way their site is suggesting I should set up Outlook to send and receive my e-mail just does not follow through.

They have been really helpful and have finally come back with the following message:

"You have the old version of Outlook 97", with directions on what to do to set it up. At the end they state "you are now ready to receive and send mail using Microsoft Outlook 97/2000".

Now then ... I have a brand new system and had the box of gubbins built by a local firm. They have stuck an official looking Microsoft sticker on the tower which states "Windows XP Home Edition - OEM Software" and a date of "2004" on it.

I take it Outlook and Internet Explorer come with the Windows XP Home Edition software? To be honest I think they were on the desktop when I got everything set up after purchase, but I then installed my old version of Microsoft Office on to the system.

So ... what is going on? If what Plus.net are stating is correct (and certainly I have tried various ways and recommendations of transferring my e-mail to Outlook) and if Outlook IS part of the WinXP Home edition, shouldn't I have expected to receive more up to date software than an old version of Outlook?

Any ideas out there?

scheming_gypsy

is it Outlook or Outlook Express you've got?

Outlook Express comes with Windows as standard but Outlook is part of the Microsoft Office Suite.

Loobeylou

Please see Microsoft Outlook thread.

scheming_gypsy

so it's Outlook 97, if you'd rather use Outlook instead of Express and have calendars etc then you can configure it from control panel > mail and fax