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Havn't received wii game 28 days later what should i do?***UPDATE*** RECEIVED

Won wii george if the jungle game from mumszone on the 14th may, a fellow mse'r won one too she received hers pretty much straight away. I emailed them & they said the prizes don't come from them they come from the providers of the competition & I should hear from them shortly. I got the WEM 28 days ago now so what do I do? I was hoping it would be here for my sisters birthday but that was last sunday. Any help would be much appreciated
LMTP xx

Hi all thanks for your help I emailed the company direct & received the WII game today

So i'll have one happy sister tonight! xx
BEEN AWAY FOR A WHILE NOW BACK TO COMPING BIG STYLE!! :p

Comments

  • aaroncaz
    aaroncaz Posts: 5,242 Forumite
    Part of the Furniture
    If you have a number, ring them, this has happened to me a couple of times, have had to chase the prize. Or email if no phone number.
  • I've often had to chase prizes, sometimes for months before receiving them. Sponsors are very slow to post prizes sometimes. I'd either phone or email, and keep on until you receive your prize. The people running the comp don't always know you haven't received your prize.

    Jen x
    Biggest win: £10,000 from Pepsi
    Favourite win: Handmade jewellery worth £1000
    ITV Winners Club Member #1
    Check out the ITV Winners Club in IWIWIW
    I shall write in ever decreasing circles until I have nothing left to say
  • I have just emailed the providers direct so will see what happens now. Thanks for your help
    LMTP x
    BEEN AWAY FOR A WHILE NOW BACK TO COMPING BIG STYLE!! :p
  • hjb123
    hjb123 Posts: 32,002 Forumite
    hope you manage to sort it out soon
    Weight Loss - 102lb
  • jacquie3167
    jacquie3167 Posts: 12,032 Forumite
    That's so dissapointing.
    Hope you get it soon.
    Eleventh Heaven No. 321
    1.2.3.4.5.6.7.8.9.10.11
  • comping_cat
    comping_cat Posts: 24,006 Forumite
    Part of the Furniture Combo Breaker Mortgage-free Glee!
    Hope its sorted soon, when ive won with mumszone, ive found they take a while, but they always arrive!!
  • rrickyuk
    rrickyuk Posts: 8,335 Forumite
    1,000 Posts Combo Breaker
    I'd never have gotten my wii without a few phone calls in January - they had to go out and buy one for me! :rotfl:
    Al Mac Appreciation Society No. 188
  • well i emailed the providers on the 11th and have no response yet! So i'm at a loss now! :(
    BEEN AWAY FOR A WHILE NOW BACK TO COMPING BIG STYLE!! :p
  • bunn
    bunn Posts: 4,191 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i rung pick me up mag as i didnt recieve my win, this was last week they said they would email the company, so im just waiting on a response now well done anyway!!
  • Maybe email Mumszone again & ask if they have contact details so you can chase it up? I have won a few times with them & never had problems getting the prizes.
    2025 - finally back comping after a stressful house move - send me fairy dust please!

    2026 winnings!!!

    January - £10 The Spin Off 
                    Ayumi Shilajit Resin 
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