iPod Classic 160gb Problems

Beancounter

I got an iPod Classic 160gb last Christmas but it has been nothing but bother. I have lost count of the amount of times I have had to restore or reset it. It seems that every time I connect it to the PC it goes funny on me. Even something as simple as adding 1 album can make it go all wonky.

Latest is that at the weekend it completly froze up after adding an album. I did the reset thing (holding down the menu and centre button). This seemed to work but the album I added was corrupt. So I did it again and froze again. Third time lucky I thought but after ejecting the ipod from itunes there was no music on it despite only 40gb showing as free. So I had to restore.

Yesterday, adding another album it seemed to go fine but all the album art dissapeared, I reset the player again (menu and centre again) and all my music dissapeared again. Exactly the same happened this morning. I have been extremely patient with this thing, does this sound like a faulty machine? if so then will Currys try to fob me off with a repair job? I reckon I am entitiled to a replacement or refund (according to the Sale of Goods Act). Has anyone been in a similar position?

ingresman

my son has a 80gb gen 5 and that is a pain to use it locks up but only every so often.
There were some issues with vista but I think if you have the latest itunes it should be ok.
I'd have a work with trading standards (consumer direct ?) to see what your rights are about getting a refund or try Apple directly.
If they offer you an excahgne I'd take it millions of people have Ipods and in general they do seem ok (mine is a 80gb gen6 classic)

Marty_J

I would try Currys first. You might be able to get a new one if you play your cards right. Just tell them it hasn't worked properly since you got it. If you don't get anywhere, ask to speak to the manager. I once exchanged a two year old Samsung mp3 player (which hadn't worked properly since day one) for a new iPod just by being a pain in the backside.

Failing that, Apple are pretty good about these things. I think they'll give you a refurbished iPod, though it will look and act as new and will come with a full warranty.