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help urgent printer malfunction

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caris
caris Posts: 730 Forumite
Hi

Just gone todo some printing on an Epson R300 and its come up usb device malfunctioned not recognised by windows.

What can we do? Have uninstalled and tried re-installing but no success.

caris

Comments

  • smileyjohn
    smileyjohn Posts: 67 Forumite
    Which version of windows are you running?
  • caris
    caris Posts: 730 Forumite
    We are running XP

    caris
  • Lord_Gardener
    Lord_Gardener Posts: 2,971 Forumite
    Be worth checking that your printer still works on another PC. If it does then you'll need to uninstall all your usb devices via Device Manager (do this in Safe mode), reboot in Normal mode, then reinstall all your usb devices - have all your device disks ready just in case!
    I'm mad!!!! :rotfl::jand celebrating everyday every year!!!
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