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Advice needed re buyer address

Christina_F
Christina_F Posts: 404 Forumite
Part of the Furniture
in Ebay, auctions, car boot sales, post & parcels
Hi
I hope someone can give some advice here.
I sold an item on Sunday night and received the payment for it yesterday. I also received an email from the buyer asking me to send it to a different address as she was moving house.
Should I send it or doyou think it may be dodgy?

Did think I could send it recorded so it will be signed for as proof she has received it.

ANy advice would be great

Comments

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Are you hoping for protection under the Paypal Seller Protection programme?

    If so,
    11.3.f You must post the purchased item to the address listed on the “Transaction Details” page, and that address must be identified as a Confirmed Address,
    https://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_spp-outside#spp-policy
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • scorpio13
    scorpio13 Posts: 449 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Maybe you should check her feedback.

    If she's a good buyer/seller, then i doubt she's dodgy. But send it by a trackable method anyway, to be on the safe side.
  • steviebabes
    steviebabes Posts: 2,070 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Just ask her to add the new address to paypal, it will automatically show as confirmed.
  • soolin
    soolin Posts: 74,468 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If you are sending something recorded or special delivery then you shoul donly send to the confirmed address to be covered against a chargeback. if ti is going standard mail with a certificate of posting it really doesn't matter .
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Christina_F
    Christina_F Posts: 404 Forumite
    Part of the Furniture
    Thanks everyone - I guess I just needed confirmation that I should send it to the confirmed address. I have hcecked her feedback - she has a couple a negatives from a couple of months ago. Not going to take any chances, so will go and email her now and ask her to amend her address on PAYPAL
  • soolin
    soolin Posts: 74,468 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Christina_F wrote: »
    Thanks everyone - I guess I just needed confirmation that I should send it to the confirmed address. I have hcecked her feedback - she has a couple a negatives from a couple of months ago. Not going to take any chances, so will go and email her now and ask her to amend her address on PAYPAL

    If you are paying extra to send it tracked then yes you do need a confirmed address. if buyer's current address is already confirmed tell them they can add whatever other address they want and that will be automatically confirmed as well.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    scorpio13 wrote: »
    Maybe you should check her feedback.

    If she's a good buyer/seller, then i doubt she's dodgy. But send it by a trackable method anyway, to be on the safe side.


    make the most of this while you can - in 12 months every buyer will have pristine feedback records, whether they are a habitual scammer or not.
    <--- Nothing to see here - move along --->
  • DGJsaver
    DGJsaver Posts: 2,777 Forumite
    stevew8975 wrote: »
    make the most of this while you can - in 12 months every buyer will have pristine feedback records, whether they are a habitual scammer or not.


    habitual scammers are unlikely to receive any feedback are they steven:rolleyes:
This discussion has been closed.
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