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Cotton Traders hacked - have you ordered online with them?

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Card and address details stolen.



http://news.bbc.co.uk/1/hi/technology/7446871.stm



It said: "Earlier this year we identified a security issue. We immediately brought in industry security experts to resolve the problem. "Cotton Traders have recently upgraded all security on their website which has been validated by leading Industry experts."
It added: "We would like to reassure all our customers that their data is secure and that the Cotton Traders website meets all leading Industry security standards."
BBC News has learned that customer addresses were also stolen in the hack.
Illegitimi non carborundum.

Comments

  • Mrembo
    Mrembo Posts: 257 Forumite
    Part of the Furniture Combo Breaker
  • cwp500
    cwp500 Posts: 530 Forumite
    500 Posts
    Definitely dont trust them when they say its ok.

    This is one to check urgently if you have ordered anything with them at any time.

    Dont panic but do look out for bogus transactions and large hits on your cards.
    :o Keep trying.........................what else is there to do? :o
  • CDR1122
    CDR1122 Posts: 252 Forumite
    cwp500 wrote: »
    Dont panic but do look out for bogus transactions and large hits on your cards.

    Do not just look for "large" hits.. Its widely known that people with cloned cards do a test purchase for a small amount first, to see if the card is valid.

    Look out for any purchase or activity that you are unsure of.
  • saintscouple
    saintscouple Posts: 4,334 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].
  • Shonk_2
    Shonk_2 Posts: 29 Forumite
    I think i have been done from this

    I ordered from cotton traders december 18th

    My card has been cleaned out this weekend

    I have been on the net for 13 years first time this has happened

    Also it seems to add up, They put a stop on my card twice in one day the other week
    on some amazon orders which seems to me that they where watching my card

    £1298.01 So far
    £554.66 Earmarked
    £1852.67 Total


    11Jul08 DEB VIRGIN TRAINS 91.40

    11Jul08 DEB REALSERVICE.TV
    AE 199.95
    XR 1.92112
    104.08

    11Jul08 DEB OVERSEAS TRANSACTION FEE 1.00

    11Jul08 DEB FAITH FOOTWEAR 125.00

    11Jul08 DEB INFOCENTER24.NET
    AE 499.81
    XR 1.92116
    260.16

    11Jul08 DEB OVERSEAS TRANSACTION FEE 1.00

    11Jul08 DEB BEST-BUY24.COM
    AE 499.82
    XR 1.92113
    260.17

    11Jul08 DEB OVERSEAS TRANSACTION FEE 1.00

    11Jul08 DEB REALSERVICE.TV
    AE 499.91
    XR 1.92118
    260.21

    11Jul08 DEB OVERSEAS TRANSACTION FEE 1.00

    14Jul08 DEB DRL LTD KITCHEN APPLIA 192.99

    Account balance:
    £1,687.00 DR

    Available balance:
    £8.34
  • BettiePage
    BettiePage Posts: 4,627 Forumite
    Ouch!

    Was it a credit card? If so, the cc company is liable, not you.
    Illegitimi non carborundum.
  • Shonk_2
    Shonk_2 Posts: 29 Forumite
    Debit.....
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Seems they were compromised again last night!

    Recieved a letter from the bank today saying unusual activity had taken place, my wife had made an order last night via Cotton Traders website and after speaking to the bank just now it seems they are the problem.

    Been told to destroy existing card and new one will be sent out.
This discussion has been closed.
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