No Sound!

akahn99

The sound on my laptop has suddenly stopped working and was working perfectly fine 2 days ago. It doesnt even let me do system restore , everything is unmuted, also tried volume buttons on my laptop, it is a ACER ASPIRE 5610.

Sometimes when i click on volume control it says this:
There are no active mixer devices available. To install mixer devices, Go to Control Panel and Other Hardware, and then click ADD HARDWARE

however I can get through to volume control sometimes and everything is unmute.

here are some screenshots:

bicycle_repair_man_2

it could be a problem with the audio drivers. you could try downloading the latest drivers from www.realtek.com.tw

akahn99

have done so, still no luck

mdbarber

Some laptops have a little sliding volume control or key combination, try that

akahn99

No not this one im afraid

im starting to wonder if its something I've downloaded thats effecting my volume, ive done windows update too, not sure what the matter is, I have firefox and internet explorer.

mdbarber

akahn99 wrote: »

No not this one im afraid

im starting to wonder if its something I've downloaded thats effecting my volume, ive done windows update too, not sure what the matter is, I have firefox and internet explorer.

the function key + the up arrow key turn the volume up And function + f9 key toggle media lock whatever that is

manual

akahn99

nope still not working, ive also uninstalled programs like mozilla firefox etc, thought i would give it a shot but no luck

GT60

Hi this happened on my dell when i did an update. try deleting the last update and try again from realtek.
also as for the system restore i had this problem and after all the software and hardware checks my harddrive was at fault which dell replace in 2 two days.
Have you try http://www.microsoft.com/communities/newsgroups/default.mspx click on XP or Vista and post you question there you will get all the help you need.
Hope this helps Niall

akahn99

Could you tell me how to delete an update please?

GT60

it will be in your add and remove programs but you will need to know which update it was eg kb 23586. click on control panel then on the add or remove icon and click on show updates at the top.
failing that try rolling back the driver for the sound, through the task manager box.
But i think i would ask for help on the m/soft site first before doing anything it is a very good and free forum like this but just for computors.

Badger_Lady

Ah! This just fixed it for me (on Vista):

Method 5: Reload the current sound driver

1.Click Start, type Device Manager in the Start Search box, and then press ENTER.

2.In the Device Manager dialog box, expand Sound, video, and game controllers.

3.Locate the audio device that was included with the computer.

4.Right-click the device, and then click Properties.

5.Click the Driver tab.

6.Click Uninstall.

7.Make sure that the Delete the Driver Software for this device check box is cleared, and then click OK.

8.In the Device Manager dialog box, click the Action menu, and then click Scan for hardware changes.

You should see a message that a hardware device is being installed. Additionally, the uninstalled audio device is now present in Device Manager.

9.Close the Device Manager dialog box, and then determine whether you can hear sound.

Thanks all!