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Anyone heard of Scottish power "online discount energy"
As I just had a call from them as I am leaving next week for BG online energy saver 5 from SP online energy saver 2
I got email from them "dont go" and now phone call "your a good customer, we can offer a good deal" blah blah
I cant find the deal obviously like to compare. I used 2 comparison web sites and tried to use the best ones that was independent plus got to factor in £60 cashback
They tried to say we can reduce my DD now, even though it went up from £61 to £85 I am not against increasing or decreasing but want to get the best online deal and pay what I use without getting into debt or credit too much
I got email from them "dont go" and now phone call "your a good customer, we can offer a good deal" blah blah
I cant find the deal obviously like to compare. I used 2 comparison web sites and tried to use the best ones that was independent plus got to factor in £60 cashback
They tried to say we can reduce my DD now, even though it went up from £61 to £85 I am not against increasing or decreasing but want to get the best online deal and pay what I use without getting into debt or credit too much
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Comments
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As I just had a call from them as I am leaving next week for BG online energy saver 5 from SP online energy saver 2
I got email from them "dont go" and now phone call "your a good customer, we can offer a good deal" blah blah
I cant find the deal obviously like to compare. I used 2 comparison web sites and tried to use the best ones that was independent plus got to factor in £60 cashback
They tried to say we can reduce my DD now, even though it went up from £61 to £85 I am not against increasing or decreasing but want to get the best online deal and pay what I use without getting into debt or credit too much
Im with sp online, they are cheaper than BG and a much better customer service, im very suprised SP tried a phone call to retain you, its not their way!0 -
Their tariffs for the available products are here:-
http://www.scottishpower.co.uk/Home_Energy/Product_Prices/
Nigel0 -
The SP representative said it was a new tariff and that it may not appear on the comparison web sites. I did several comparisons and BG (Click Energy 5) and Atlantic came on top for annual usage. I am on SP online energy saver 2
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The SP representative said it was a new tariff and that it may not appear on the comparison web sites. I did several comparisons and BG (Click Energy 5) and Atlantic came on top for annual usage. I am on SP online energy saver 5
Forget the sites IMHO and work out your own consumption. I was on saver 2 expired Jan 08 I got them to put me on price fall oct 08 but have now gone for fixed 20110 -
Im with sp online, they are cheaper than BG and a much better customer service, im very suprised SP tried a phone call to retain you, its not their way!
Sorry M8, but so is Scottish Powers way ............. both the EMAIL and the PHONE CALLS.
HAVE you actually left them for a new provider?
They call you with scare tactics on how poor the service is from other providers, but in my honest opinion they are all about the same!:rolleyes:
The chap that called me agreed (in the end) that it was in my interest to switch one I had told him about the lower Unit Rates my new provider was charging compared to them and the Cash Back on top.
Theres NO LOYALTY out there anymore ............ the BEST price wins!0 -
ScoobyCanDo wrote: »Sorry M8, but so is Scottish Powers way ............. both the EMAIL and the PHONE CALLS.
HAVE you actually left them for a new provider?
They call you with scare tactics on how poor the service is from other providers, but in my honest opinion they are all about the same!:rolleyes:
The chap that called me agreed (in the end) that it was in my interest to switch one I had told him about the lower Unit Rates my new provider was charging compared to them and the Cash Back on top.
Theres NO LOYALTY out there anymore ............ the BEST price
we will have to dis;) agree then , i never put my contact numbers on the online acct anyway! but im still susprised, i pretended i was leaving and i did not get any grief!0 -
i pretended i was leaving and i did not get any grief!
_______________________________________
............. Ah!
That's WHY, ................ you only PRETENDED!
Must be the fact they have the Transfer Details to the NEW SUPPLIER in front of them, hence them contacting REAL and not PRETEND Transferring Customers???????????????????:rotfl:
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ScoobyCanDo wrote: »_______________________________________
............. Ah!
That's WHY, ................ you only PRETENDED!
Must be the fact they have the Transfer Details to the NEW SUPPLIER in front of them, hence them contacting REAL and not PRETEND Transferring Customers???????????????????:rotfl:
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Maybe you could post a copy of the email, with yr name and acct removed of course? :rolleyes: Oh and who are you with now and what are the rates you pay? online? duel fuel? Package ect? I might move over! cashback?0
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