Nationwide bonds - 28days to get money back after it matures

Speculator

claire07 wrote: »

My bond matured 23rd May and I requested it to go to my flex so I could take out an ebond. Still no sign and many annoying phone calls later Bond
Maturities told me I could go to my branch and transfer it there. However, my branch wouldn't do it without the passbook which I had to send in with the original transfer request!!! That's it now, when it matures I'll take out a bond with someone who cares more about customer services.

When I did the transfer at the Hertford branch , they did not require a passbook. I took with me the maturity letter from Nationwide and my flexaccount card.

Go back to your branch and if they insist on a passbook, ask them to ring Bond maturities Department in Swindon for confirmation that a passbook is not required. otherwise, you may need to wait three weeks before you get your money.

Richard7890

Been to Nationwide today, they closed it manually so I could open the e-bond at 6.6%.
Between the time the account matured and today was told I would earn interest but at a reduced rate of around 3.5%.
Said I was not happy with that, so its going to be sorted.

So beware guys, whilst you wait for nationwide to get through their backlog of repaying you your money you'll earn a much lower rate of interest, unless you kick up a fuss.

Nicholas

I have one e-bond opened last December, and am thinking about investing in another one, but an concerned over all the bad postings about Nationwide.

I hope it is not going to be too much fuss in December. Why do they notify you a month in advance? Surely the easiest thing in the world would be to wait for the account to be given "matured" status and then transfer the money elsewhere. However, once you have taken all the money out and have zero balance, does the account close down or is it on your list of accounts for evermore?

Does the online transfer get done automatically, or is it just another instruction that gets passed to a Nationwide employee to sort out. Hope not:sad: