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Credit reports - quick question

I requested my 3 reports a few months ago and have just been reading through them, all seem's fine except for a slight glitch...

About 18 months ago I had an Egg cc. 2 of the 3 reports show that I made a payment 1-2 months late somewhere along the line to Egg for the card. I'm usually pretty good when it comes to making payments on time but I'm not saying that the reports are wrong...

Are Egg obligated to give me an answer if I contact them to enquire about my history?

Will this slight tarnish have a damaging effect or could it even improve my status is a lenders eyes?

Thanks

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