Why does my internet connection keep dropping?

Browntoa

yes...that is a known issue

Chuffy

Toxteth_OGrady wrote:

Dial 17070, select option 3,1 and 2.

I tried these options but there were more options after that!
I did the ringback test and it said the line is ok but no distance from the exchange.
What is the full list of options I should choose? I got a bit lost.

Toxteth_OGrady

3 for fast test -> 1 for authorised -> 2 for traditional -> 1 for line test -> your area code and number followed by # -> 1 for correct -> 1 for direct line.

Make sure your router is disconnected when you call for the test otherwise you'll get a line busy error.

:cool:

TOG

Froggitt

Chuffy wrote:

Could be - my original package is for 2MB but due to the distance from the exchange, I can only get 512KB. If my ISP has still allocated me 2MB, does this then mean I could be having dropout problems?

Yes.

Tiscali screwed my connection up for almost six months after "upgrading me" like this. Theyre so useless it took them that long to find the problem after numerous BT engineers, password changes, filter changes, new modems etc etc. Im about to start ebaying all the replacement modems they sent me.....Speedtouch 330s go for more then a tenner!!!