Akward Buyer - Any advice?

Hintza

ianian99 wrote: »

seriously though, I'd just refund him. you'll only be a couple of quid down and will save you getting a neg.

So when you were at school and the bad boys asked for your lunch money every day you coughed up?

Stick to your guns OP and start wording your reply to the neg that is coming.

I would email him first though stating exactly what you have said here and explain that you have made a fair offer in the circumstances.

ArmitageShanks

ianian99 wrote: »

seriously though, I'd just refund him. you'll only be a couple of quid down and will save you getting a neg.

Thats a banker is it?

Hintza

ArmitageShanks wrote: »

Thats a banker is it?

Good point get a refund and still leave a neg no recourse for seller with the new feedback rules.

paperclip4201

don't even bother refunding him the postage he paid; effectively he changed his mind about the item

refund him the value of the item, when you receive back in pristine condition
with that much feedback one neg wont affect you if you leave a good reply

BaileyB

Cheers guys, I am not going to refund him until i have the item lucky i sent it by recorded delivery so am covered by paypal.

Mandles

I rung paypal today about similar thing. If he does a dispute they will not authorise a refund until buyer gives tracking info(and i think you only have to refund your postal costs not his).
You are going to get a neg so just don't let it get to you.
I have just added on the bottom of my listings that please do not bid if you have left 3 negs or neutrals in the last 3 months .Dunno whether ebay will let me get away with it .

DGJsaver

Mandles wrote: »

I rung paypal today about similar thing. If he does a dispute they will not authorise a refund until buyer gives tracking info(and i think you only have to refund your postal costs not his).
You are going to get a neg so just don't let it get to you.
I have just added on the bottom of my listings that please do not bid if you have left 3 negs or neutrals in the last 3 months .Dunno whether ebay will let me get away with it .

Lol , if they do then thats a good , cheeky idea

unrich

ianian99 wrote: »

Next working day is just not good enough for ebay buyers, it should be sent INSTANTLY and arrive same day!!!

Meanwhile back on planet earth....

soolin

Mandles wrote: »

I
I have just added on the bottom of my listings that please do not bid if you have left 3 negs or neutrals in the last 3 months .Dunno whether ebay will let me get away with it .

I don't think they will mind what you put as long as you realise you can't enforce it. Your request would not stop a buyer bidding and if they win you can't refuse to sell without going through the whole NPB process and risking a neg, which is exactly what would happen to anyone else with or without your requirements.

There are new seller preferences now including being able to block bidders with a certain number of strikes in the past year and buyers with complaints against them so go and recheck your preferences. As long as each of their negs is backed by a strike they would not then be able to bid anyway.

BaileyB

The main one i want is to refuse a buyer without a unconfirmed address. Ebay.com have it so why not us?