Please help ... selling heavy item and confused!!

benbenandme

I am planning on selling my Nintendo Wii and Wiifit this weekend on ebay but I am confused about postage. I was going to do cash on collection only, but was told that ebay say you must inlucde paypal as an option now, but then you're not covered if buyers collect as theres no proof of postage?? If I do post it how do I go about it? I'm guessing because of the weight of it I can't just take it to the post office and I've never used a courier etc, so if anyone can provide some tips that would be great

ArmitageShanks

you've got 60cmx60xmx120cm to play with DHL. so fine for the wii, now idea about wiifit

to be honest it would be very foolish to list it as collection only you are instantly slashing your market by a huge amount.

custardy

you could send a WII via RM,its not that big

benbenandme

The wiifit is a smaller box than the wii, but it is heavy because of the balance board ... does the weight affect dhl?? and what do I do, phone them up to arrange collection?? Sorry to be so dumb

scbk

You can send up to 20kg with royal mail, though you'd need to spend an extra £ or 2 for insurance

DHL would probably be up to 30kg (not that a games console is gonna weigh anywhere near that). But offering delivery by courier only will reduce the number of potential buyers

benbenandme

Sorry, another question .... am I allowed to put on the listing that if the buyer wants to collect I will only accept cash on collection?? I would still offer postage for anyone that doesn't want to collect, I'm just scared of someone paying by paypal then saying they never received the item I know the chances are probably small but I'm wary Thanks in advance for any help

ArmitageShanks

scbk wrote: »

You can send up to 20kg with royal mail, though you'd need to spend an extra £ or 2 for insurance

DHL would probably be up to 30kg (not that a games console is gonna weigh anywhere near that). But offering delivery by courier only will reduce the number of potential buyers

Not when you can charge £6-7 for courier which is likely to delivery next day, against RM S. Parcels which takes up to 5 and you'll have to charge over £10.

I simple don't subsribe to that school of thought at all, how many big companies offer a choice of RM or courier if it makes no finacial sense.

As for us we only offer courier, unless its cheaper will RM. On a few item where RM 1st class is 40p more than 48hr courier we offer both, we haven't had a single person use RM. This may well be becuase people don 't read the options, but equally people will just go for whats cheaper.

neverdespairgirl

try parcel2go.co.uk - they are great, and cheap

soolin

ArmitageShanks wrote: »

Not when you can charge £6-7 for courier which is likely to delivery next day, against RM S. Parcels which takes up to 5 and you'll have to charge over £10.

I simple don't subsribe to that school of thought at all, how many big companies offer a choice of RM or courier if it makes no finacial sense.

As for us we only offer courier, unless its cheaper will RM. On a few item where RM 1st class is 40p more than 48hr courier we offer both, we haven't had a single person use RM. This may well be becuase people don 't read the options, but equally people will just go for whats cheaper.

I prefer not to buy where items are delivered by courier and would probably opt to pay a little more for RM. The reason being my sorting office for collection is under 2 minutes away by car, the local courier places can take me up to an hour round trip.

I am rarely here when parcels are delivered so I have to assume I need to go and collect. I have also had a few problems last year where DHL would leave the parcels on the drive n view of passers by..and I can't risk that, Royal mail usually take the parcel back with them or try a neighbour.

ArmitageShanks

soolin wrote: »

I prefer not to buy where items are delivered by courier and would probably opt to pay a little more for RM. The reason being my sorting office for collection is under 2 minutes away by car, the local courier places can take me up to an hour round trip.

I am rarely here when parcels are delivered so I have to assume I need to go and collect. I have also had a few problems last year where DHL would leave the parcels on the drive n view of passers by..and I can't risk that, Royal mail usually take the parcel back with them or try a neighbour.

We try and get round this by asking customers a) to provide a business address or one that someone is very likely to be in b) if thats no pos, to say where the parcel can be left 'safely' and we put it on the label and booking instructions.

DHL tend to try 3 delivery attempts before it just kicks round their depot, but success rates are very high. We sent 32 things lastweek from monday to thursaday; only 3 are yet to be delivered. When problems happen its almost almost always one of; 1) customer hasn’t rung DHL after being carded 2) given an incorrect address 3) live in flat :mad: . But we watch tracking everyday and if there looks to be a problem we get on it early doors and hence they're normally easy to solve.

ikkle87

ArmitageShanks wrote: »

We try and get round this by asking customers a) to provide a business address or one that someone is very likely to be in b) if thats no pos, to say where the parcel can be left 'safely' and we put it on the label and booking instructions.

DHL tend to try 3 delivery attempts before it just kicks round their depot, but success rates are very high. We sent 32 things lastweek from monday to thursaday; only 3 are yet to be delivered. When problems happen its almost almost always one of; 1) customer hasn’t rung DHL after being carded 2) given an incorrect address 3) live in flat :mad: . But we watch tracking everyday and if there looks to be a problem we get on it early doors and hence they're normally easy to solve.

I'm new to this so am probably wrong but I thought if you sent to a different address other than the paypal confirmed address then you weren't covered by paypal, so if your item is left in a 'safe' place and then goes missing aren't you a bit !!!!!!ed?