Expert needed for ASDL setup help - please

--Tony--

Hope somebody can help please.

Chippy_Minton

You don't say whether or not you can surf the web on your work PC.

For the laptop, is the IP address shown something like 192.168.0.2? Open a command window and enter: ping <default gateway IP address>, e.g. ping 192.168.0.1.

You should get 4 replies back, proving that the connection between the laptop and router is working OK.

Try something simple on your laptop to get the internet working:

In Internet Explorer - Tools - Internet Options - Connections tab - Setup, and run through the New Connection Wizard. On the Network Connection Type screen, select the 'Connect to the Internet' option, then on the following screens 'Set up my connection manually' and 'Connect using a broadband connection that is always on'.

MDUK

You might want to check your companies policy on 'surfing' ALL companies will take action for 'innappropriate surfing' many now ban personal surfing totally.

We were supplied with two discs, one for the work laptop which included the modem drivers and VPN software and we got a second disc which was basically standard broadband service which we were allowed to run on our own PC (ie on the kids machine) You couldn't however run them at the same time, you would have to unplug the work pc and then plug in your own pc to the broadband. I thought i could solve this with a router but running the VPN prevents this. i actually ended up having a second broadband installed.

mike_paterson

If it was me, I'd unplug the work PC (after work) and try to connect on my home PC. If this didn't work, I'd phone onetel and ask them to help me setup the PC.

There are probably some settings that need to be made - to make sure that the pc is configured properly - ip address and maybe some other parameters.

For example - my setup details for e7 are as follows:

Username: accountname@e7even.com
Password: ********
Static IP Address: 83.151.nnn.nnn
Subnet Mask: 255.255.255.0

Modem Settings:

Virtual Circuit Identifier (VCI): 38
Virtual Path Identifier (VPI): 0
Encapsulation mode : PPP over ATM VCMUX

Regards
Mike

Tony_H_3

This is probably totally irrelivant but NTL recently carried out upgrades in my area and I attempted to connect to broadband both email & internet failed. I checked the IP address of the modem (it had changed) and compared it to the device listed in my firewall program, they were different. I selected an option in the firewall software to add a new device & this updated the IP settings for the modem & hey presto.

Check your firewall!

jake_bullet_2

I imagine that the router was supplier by your work? I also imagine that it's set up to block port 80 among others, this is specifically to prevent you from connecting to anything other that the VPN. You won't get round this without tampering with the router and I suspect that your work would not be happy about this.

Do you know your onetel username and password or are these known only to work?

If you know them then you could unplug the work supplied router and plug in one of your own (which has no restrictions, of course) Do you normally switch it off at night? or do you have to leave the router switch on, for updates etc? If you normally leave it on then work might well find out that you've disconnected it..

bunking_off

Tony

Some of the description of what's happening is a little garbled, but I think that jake_bullet is probably correct. My corporate VPN setup is a little different, insofar as it's software on the work laptop itself that nails up a connection to the work network and doesn't allow anything to go any other way. As such, I can use my personal PC to via my router to access the internet directly. By the sound of things, your VPN connection may well be implemented in the router itself.

If so, the best approach would be to get a separate DSL modem/router and substitute that when you wish to do personal surfing, for which you'd need your account details. You could start fiddling with the router config, but if you !!!! it up you'd probably be on a disciplinary. To be honest, I wouldn't go to the ISP for the account details, I'd say your first port of call is your own IT helpdesk people.

Jake may be correct that they could object to you powering down overnight to substitute your own router, but my own personal view would be to tell them where to go...they can't impose what you should & shouldn't have powered up in your home outside work hours. They *could* refuse to give you the OneTel account details to prevent you putting your own router on (ie restrict the DSL connection for their purposes) - that'd be particularly bloody minded on their part, but if that's the case then you'd have no choice but to get your home line upgraded. My suggestion : buy someone in IT a pint...

bunking_off

I sympathise. However, from the ISP provider perspective, what's being supplied with the typical DSL package is 24/7 "pay for all you can eat" internet connectivity. With that logic, it doesn't make sense that anyone would ever want to buy two of these things. Clearly, your setup identifies a situation where it does make sense, but it'd probably be uneconomic for an ISP to devise a solution that could cope with it for such a limited market (especially since most corporate customers implement VPNs via software on the PC's themselves...arguably your configuration is a bit insecure as e.g. your home PC could be connected to the router and get into the corporate network - though I guess there may be software on the work PC as well to prevent this).

That said, one can never say never. For example, a lot of the reason why indirect access type solutions still exist (e.g. 18866) while Carrier PreSelection should have superceded it (e.g. sign up to send all your calls via TalkTalk) is to cope with the homeworker scenario where a satellite worker has all their voice calls CPSd onto the provider of choice of their employer, while still being able to over-ride and use a different provider for their personal calls. You never know, in time an ISP might cater for the equivalent facility in the internet world. Wouldn't hold my breath, though; short of buying your IT geeks some beers I think you need to pay for your home line to be upgraded...