Recording telephone calls - permission granted?

Sooler

When a company states that "calls may be recorded for monitoring and training purposes", can this be taken as the company giving permission for the caller to record the call for monitoring and training purposes?

tweeter

try this for a start https://www.seg.co.uk/telecomm/record.htm

MDUK

Very outdated link, you might find this helpful

http://www.retellrecorders.co.uk/legal/home.htm

gizmoleeds

Am I the only person who can't understand why people want to record converstions with major companies secretly?

I presume you are recording the converstions as you are worried about bad service, and want a record should something go wrong.

But if by warning the companies concerned, the operator is encouraged to make sure that he/she doesn't give you a bad serivce and sorts out your problem more promptly, isn't that better all round?