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expert help needed!!!!

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Comments

  • jacquie3167
    jacquie3167 Posts: 12,032 Forumite
    I would contact them and tell them that you remember entering a competition where a phone was part of the prize and if that was the competition you have won.
    I'm sure they wont mind. Just remember to remain polite.
    Hope you get it sorted.
    Eleventh Heaven No. 321
    1.2.3.4.5.6.7.8.9.10.11
  • vicki_b
    vicki_b Posts: 306 Forumite
    thanks....i was more asking if i'd got the correct comp before i went and asked where my phone is!
  • SkintBrideToBe
    SkintBrideToBe Posts: 6,646 Forumite
    Part of the Furniture 1,000 Posts
    I hope you get this sorted, i would def just contact them straight away and point out that the prize wasnt complete. Let us know how u get on. Well done on the win :)
    2021 Please Be A Better Year
  • vicki_b
    vicki_b Posts: 306 Forumite
    o.k i received my £500 giftcard which is now spent but NO phone so i've emailed them and they are ignoring me!so what do i do?keep emailing them?i've been really polite in my emails but i definitely think they are trying to diddle me out of half my prize!
  • NOSONDDU
    NOSONDDU Posts: 13,714 Forumite
    1,000 Posts Combo Breaker
    hope you get it sorted soon. What about the link that someone gave to have the problem investigated - #8 post. Fingers crossed
    "Every day when I wake up I thank the Lord I'm Welsh" Cerys Matthews
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