Using call18185 but BT charging for 0845/70

deez99

Hi

I use the orchard dialler to connect call18185 using a bt line.

I noticed that bt have charged me for all 0870 and 0845 numbers in the last quarter.

I contacted call18185 and they say it could be bt blocking their access code.

Has anyone else suffered this problem?

Heinz

BT does not (and is not allowed to) block such codes.

It sounds like your Orchid program is the cause of such calls going out on BT ('the Heinz program' sends weekday daytime 0845 and weekday evening 0870 calls out on BT - because BT is cheapest at those times).

deez99

yes, i'm signed up to that program

surprises me that the 0845 is cheaper with bt

thanx

Heinz

I try to keep up with who's cheapest but, at the moment, that certainly appears to be the case (see HERE).

utilitybroker

If there,s one 0845 number you ring a lot you can nominate it as your best friend on BT Friends and Family and get a 20% discount.

http://www2.bt.com/friendsandfamily