Dell laptop start up - won't start?

cjp_2

Hi

I did a system restore earlier today and know my laptop won't srtat up it gets so far then flasehes a blue screen with Stop 0x00000050 message - looked up on dell website but no help1
I have tried to restart it in last known goosd configuration - but doesn't work nor does safe mode?
Tottally up tohe creak without a paddle!
Can somebody help me please!

Hope so

Cathy

CHR15

Why did you do a System Restore? was it playing up before hand?

Is there anything important on the Laptop (in case a factory restore is required later)

cjp_2

Hi

It was playing up so restored it!

there is lots of photos on it which i don't really want to lose if possible!

Thanks

CHR15

Have you tried to upgrade it recently (more RAM??)

Don't have anything plugged into it when you start up (mouse, keyboard, pcmcia cards, usb sticks etc)

cjp_2

Hi
no haven't thought about getting it upgraded.

theres nothing plugged in when it starts up.

CHR15

If it has two sticks of Ram I would try removing one at a time and trying to reboot again.

How techie are you? could you boot with a cd (UBCD, ubuntu or something)?

This would give you a couple of options to either repair what is already there (assuming there is no hardware failure)

or to enable you to back up all your data before performing a Factory Reset (complete wipe and start again)

cjp_2

That's a bit too techie for me - but thanks anyway!

S0litaire

Details please..

is it a Vista or XP?

totalsolutions

Here

CHR15

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cjp wrote: »

I have tried to restart it in last known goosd configuration - but doesn't work nor does safe mode?

cjp_2

S0litaire wrote: »

Details please..

is it a Vista or XP?

Hi

its xp professional?

thanks