Car Insurance Help - Were do I stand

aftershockbm

I had a car accident in October 06 in which it was the other drivers fault. He is blaming me, I am blaming him. We are both insured by Norwich Union, one Norwich union direct and the other Norwich union. His Norwich union insurance is in the UK, mine is in India (off shored). As it was 2 Norwich union's the claim was taken in house. The guy had his car fixed and paid £250 excess, I choose to wait till it was decided it was the other car fault before getting my car fixed avoiding the excess. The dispute still has not been settled dispute me phone numerous time to Norwich union. About a year ago the other driver got a solicitor involved to retrieve his excess and am being constantly bombarded with telephone calls and letters from the solicitor threatening to take me to court for the excess unless I pay them. They are doing this because my insurance company are not talking to them. My question is where do I stand can they take me to court and do I have to pay? I have 2 witnesses to the accident and have been told if you have witnesses you cannot be taken to court. Can someone please clarify my legal position; also can I take Norwich union to court over this harassment. I would also like to take the solicitor to court as they have been harassing me for 1 year. They have just sent me another letter informing me unless the matter is dealt with they will issue court proceedings.

jonesMUFCforever

No you can't take Norwich Union to court - yet - but you should find out what their complaints procedure is and start a formal complaint. This should be in your policy document.

No - you can't sue the solicitor sending your letters - he is acting on behalf of his client.You don't say what you have done with these letters - have you sent them on to your insurance company to deal with ( which is what the correct thing to do is) or have you binned them or just ignored them?

I really think that you should reconsider your position here - accept a 50 -50 knock for knock and move on is my advice.

aftershockbm

I have kept the letters. My insurance company have been informed, but they are not speaking to the solictors. So they are coming after me for the money even though it's the insurance company that need to pay if anyone. It was the other drivers fault and is still in dispute with both the norwich union companies. Don't want to take anyone to court, just trying to find legal position. Thanks for reply.

Quentin

You should have passed any letters you get regarding the accident straight to your insurers (unanswered).

Do this now, or you will end up with facing the court action being threatened.

aftershockbm

My insurers are aware as they are getting the letters also. The problem is they are ignoring the solicitor, so they (the solicitors) want to take me to court.

[Deleted User]

aftershockbm - my email address is [EMAIL="rebecca.sibley@norwich-union.co.uk"]rebecca.sibley@norwich-union.co.uk[/EMAIL] if you'd like to send me policy details I will do my best to investigate for you?

Becca