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Thompson & Morgan Seeds
PZH
Posts: 1,599 Forumite
We have got a new allotment this year and needed to try some seed suppliers to see how well they performed as a company.
I ordered a vegetable seed 'pack' from Thompson & Morgan which was a special offer of £10 worth of seeds for £1 ( Plus P&P ).
When the seeds arrived ( very quick ) the pack contained a packet of Strawberry seeds and a packet of Melon seeds. I couldn't recall seeing these seeds in the offer ( it was a vegetable offer, not fruit ) and emailed their customer service department to point this out to them.
A very nice email came back within a day from 'Abby Mills' appologising and asking me to choose any two seeds packets from their vegetable range.
I emailed back with my choices and they have turned up this morning - all within the week.
Well done Thompson & Morgan for the fantastic customer service - I will certainly be using them again. :T
I ordered a vegetable seed 'pack' from Thompson & Morgan which was a special offer of £10 worth of seeds for £1 ( Plus P&P ).
When the seeds arrived ( very quick ) the pack contained a packet of Strawberry seeds and a packet of Melon seeds. I couldn't recall seeing these seeds in the offer ( it was a vegetable offer, not fruit ) and emailed their customer service department to point this out to them.
A very nice email came back within a day from 'Abby Mills' appologising and asking me to choose any two seeds packets from their vegetable range.
I emailed back with my choices and they have turned up this morning - all within the week.
Well done Thompson & Morgan for the fantastic customer service - I will certainly be using them again. :T
“That old law about 'an eye for an eye' leaves everybody blind. The time is always right to do the right thing.”
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Comments
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I got these too, but was happy to get the melon and strawberry seeds so didn't complain! The strawberry seeds are alpine ones (mignonetta) which are just what i wanted as, although the strawberries are very small they are soo sweet an tasty!
Not bad for for a quid and the postage!:D0
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