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Help - DELL in breach of warranty!
fruitcake_2
Posts: 728 Forumite
Have searched high and low and have been unable to find out what to do if Dell are in breach of Warranty.
I have a "On site next business day" warranty for my video card, which has burnt it;s fan out and is unusable. I let them know the problem, ran the diagnostics...which is impossible if you have a bust graphics card...!!
And now it is Monday and have not had a reply from the email I sent....any advice from anyone having suffered anything similar.
They were told the problem last tuesday, over a week...am running out of steam and filling up with hot air!
I have a "On site next business day" warranty for my video card, which has burnt it;s fan out and is unusable. I let them know the problem, ran the diagnostics...which is impossible if you have a bust graphics card...!!
And now it is Monday and have not had a reply from the email I sent....any advice from anyone having suffered anything similar.
They were told the problem last tuesday, over a week...am running out of steam and filling up with hot air!
0
Comments
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Sorted now...got sent a refurbished card today......thanks to all that responded0
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A follow on phonecall would have been a good idea to accompany the email. if you wanted a fast resolution.0
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