Xbox 360

chilli_dog

My 2 year old Xbox 360 is having problems reading discs.

After 20 mins on the phone to Microsoft (0800 number as well) a very nice man worked out my DVD rom was bust.

As its out of warranty, they will charge me £65, including UPS both ways, to fix it. This also includes 12 month warranty for any problems at all.

Seeing as new Xbox's are still around £150 ish this seems like a good deal?

what do you think?

titewad_2

Didn't microsoft extend the warranty to three years because of all the ring of death issues on thousands of consoles?

C_Ronaldo

Yes they did but the OP has the problem of his drive not reading the disks

titewad_2

So the extra two years is only for red light faults then??

sparky7

Yep... 2 years extra warranty only covers Red Ring of Death...

http://www.xbox.com/en-US/support/systemuse/Xbox360/resources/warrantyupdate.htm

D.K.

Might be possible to buy a drive from somewhere if you do a google.
I kept this address in case I ever wanted to dismantle mine. Might be of use if you are handy.
http://www.xboxchopshop.com/catalog/man_360_open.php

titewad_2

sparky7 wrote: »

Yep... 2 years extra warranty only covers Red Ring of Death...

http://www.xbox.com/en-US/support/systemuse/Xbox360/resources/warrantyupdate.htm

I didn't realise that..Interesting read,thanks

Steve-o

chilli_dog wrote: »

As its out of warranty, they will charge me £65, including UPS both ways, to fix it. This also includes 12 month warranty for any problems at all.

I'd say that's a bargain. UPS both ways, drive, fitting, testing, extra year warranty - looks like they are working at a loss, so that you remain a happy game-buying MS customer.