Double glazing firm gone bust

onlyroz

We had some new windows and doors installed just before Christmas, and we're having some problems with the doors (when you open them they come off their hinges a bit so it's difficult to close them again). Trouble is, the company that installed them seems to have gone bust. Their workshop has closed down and their showroom is locked with mail piling up in the doorway. Nobody has answered the phone in a few weeks. Today I went into the estate agent next-door to the showroom and asked them if they knew anything - they said that as far as they knew the company had gone out of business, and nobody had been seen in the premises in about three weeks.

Is there anything I can do about this? I'm thinking that it would be a small job to get the doors fixed (at least by someone who knows what they're doing) - but I'd rather not pay for the repair if I can help it. If the company has gone bust is there anything I can do? Should I let my husband loose on the doors with a screwdriver and spanner to see if he can fix them? Or should I get someone else in to have a look at them? If the latter is preferable, should I just find a local odd-job man, or should I ask at another double-glazing company? (Do they do small jobs like this, or are they only interested in big installations?)

Any advice would be much appreciated.

Rex_Mundi

If the company has gone bust, I don't know what you could possibly expect from them.

The problem you've stated is not not that unusual for newly fitted doors. Normally the fitting company (any decent one) comes back and sorts the problem out in a few minutes (it's a very small job if you know what you are doing).

You can do this yourselves, or get a person in. If I came to adjust someone else's work for this sort of thing. I would look around the £50/£60 mark as a charge for the call out/work. (Or try offering cash to the fitter for the work...................I'm not the only one that will reduce the price a bit for this method of payment on simple jobs like this).

sashman

Agree with Rex completely.

Silly question but did you go to a Glass and Glazing Federation member (GGF) often they'll make sure things are put right even if the firms gone bust. If not I suspect theguarantee has gone with the firm.

Taking the screws out wont damage the door, but forgetting where they go back will!!!!!

sashman