cant collect mail in OE

patcat

Have always used Outlook Express to collect my 3 different mail accounts, but today I am unable to collect from Supanet or Breathe but can get it from Madasafish. I am getting the same error message for both accounts as follows

The server responded with an error. Account: 'pop3.supanet.com', Server: 'pop3.supanet.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Can anyone give me any help as both their sites say that all is running fine.

SMC_2

I am getting the same error. It was fine earlier then about 5pm it just stopped working.

Can't even access their Webmail, keep getting odd messages saying it is no longer available.

sandstormer

exactly same problem for me too for about last 5 days can't send emails or anything :mad: Other Half got on to tech support and they said they were having a lot of problems like this gave him this
http://newwebmail.web.netline.net.uk/webmail/src/login.php as a place to login into email instead ( might work too for you guys for a while) but now after using this for a few days i now get an error message there too so maybe there's a time limit how long you can use it.
[SIZE=+0]ERROR: Connection dropped by IMAP server. :mad: [/SIZE]
i know nothing techie about computers so any help would be much appreciated .

SMC_2

That is awful you have had problems for 5 days. Mine just went down about 5pm today. Like you I tried the New Webmail too and it gave an error.

sandstormer

sandstormer wrote: »

exactly same problem for me too for about last 5 days can't send emails or anything :mad: Other Half got on to tech support and they said they were having a lot of problems like this gave him this
http://newwebmail.web.netline.net.uk/webmail/src/login.php as a place to login into email ( might work too for you guys for a while) but now after using this for a few days i now get an error message there too so maybe there's a time limit how long you can use it.
[SIZE=+0]ERROR: Connection dropped by IMAP server. :mad: [/SIZE]
i know nothing techie about computers so any help would be much appreciated .

strange it will now let me log via the link http://newwebmail.web.netline.net.uk/webmail/src/login.php now :j wonder how long that'll last i better make the most of it. hope others who have had same problem can do same good luck

espresso

You guys should really all learn from this and start using ISP independent e-mail accounts. Only use ISP accounts as junk mail accounts!

hm71_2

I too am having problems with outlook express since 2pm yesterday when I click send/recieve email nothing happens have tried sending mails via other accounts to this addy and no mail is recieved - no error message displayed.

SMC_2

sandstormer wrote: »

strange it will now let me log via the link http://newwebmail.web.netline.net.uk/webmail/src/login.php now :j wonder how long that'll last i better make the most of it. hope others who have had same problem can do same good luck

Thanks, it is working for me too.

SMC_2

espresso wrote: »

You guys should really all learn from this and start using ISP independent e-mail accounts. Only use ISP accounts as junk mail accounts!

Supanet is not my ISP, never has been. It just so happens I have an e-mail address with them and it is not my main e-mail account, I just use it for certain things, not very important. For me it is not the end of the world to lose access to it, just a bit irritating.

sandstormer

espresso wrote: »

You guys should really all learn from this and start using ISP independent e-mail accounts. Only use ISP accounts as junk mail accounts!

i am very new to using computers so sorry if ireally don't know what your post is talking about I'm rubbish at even the basics that why I posted for some advice . OH normally helps with most probs I have but is away at moment

superscaper

sandstormer wrote: »

i am very new to using computers so sorry if ireally don't know what your post is talking about I'm rubbish at even the basics that why I posted for some advice . OH normally helps with most probs I have but is away at moment

He means you shouldn't use the email addresses/accounts your Internet Service Provider gives you. For example I'm with Talktalk, but I don't have or use a Talktalk email address. For that matter there's not a single mention or setting or piece of software of Talktalk on my entire PC. If you tie yourself down in any way to your ISP you may run into problems in future not to mention giving you hassle free ability to change ISP. Even getting a free googlemail account is a step up because it's independant of the ISP you're with.