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Spoiled Brat Missing Item No Response, Help Needed Please!

yoooh4
yoooh4 Posts: 26 Forumite
in Praise, vent & warnings
I purchased a number of items from the website spoiled brat .co.uk.
One item didnt turn up, no explanation, but i was charged for it!
I have called and had to leave messages on an answerphone with the promise of a response in 24 hours, and nothing, and also emailed a nothing!
i purchased these online on my maestro, am i protected against this?
I just dont know what to do next apart from spread the bad press about them!
Regards
Hanna:mad:
LBM- 9653.63- 26/05/2008
vertbaudet -180.00 Now 0.00 :j halifax cc - 850
Next - 210 Choice - 500
Loan - 5260 Now 5110 overdraft - 2000

Comments

  • saintscouple
    saintscouple Posts: 4,341 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].
  • ElegantlyWasted
    ElegantlyWasted Posts: 381 Forumite
    Have you tried writing to them, or using the online contact form on the site?

    http://www.spoiledbrat.co.uk/contact_us.html
    Everyday I am asked to be a magician, in a world where magic does not exist.
  • zoelouise88
    zoelouise88 Posts: 1,061 Forumite
    though id have a nose on there site, i can not believe some of the stuff they sell. came across a babys vest saying "i'm the result of a broken condom" what kind of a parent would let thier child wear such a thing.
    Wins for 2011: ........................

    Weight Lose Challenge: 7/1/11 60lbs to lose 23/1/11 17 lbs lost :) 43lbs to go!!
  • eyelinerprincess
    eyelinerprincess Posts: 4,679 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The same kind of person that spends nearly £100 on a t-shirt?
    "Beautiful young people are accidents of nature, But beautiful old people are works of art."
    -- Eleanor Roosevelt
  • emweaver
    emweaver Posts: 8,419 Forumite
    eyelinerprincess wrote: »
    The same kind of person that spends nearly £100 on a t-shirt?


    Have i missed something?

    I wouldnt put my daughter in anything saying that quote but some of the less harsh ones are ok
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • emweaver
    emweaver Posts: 8,419 Forumite
    yoooh4 wrote: »
    I purchased a number of items from the website spoiled brat .co.uk.
    One item didnt turn up, no explanation, but i was charged for it!
    I have called and had to leave messages on an answerphone with the promise of a response in 24 hours, and nothing, and also emailed a nothing!
    i purchased these online on my maestro, am i protected against this?
    I just dont know what to do next apart from spread the bad press about them!
    Regards
    Hanna:mad:


    Normally you only have protection if you paid on a credit card, I know Halifax and HSBC dont usually open disputes for transactions for items not received on debit cards
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • eyelinerprincess
    eyelinerprincess Posts: 4,679 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    emweaver wrote: »
    Have i missed something?

    I wouldnt put my daughter in anything saying that quote but some of the less harsh ones are ok

    I just wouldn't spend that sort of money on one item of clothing for me, let alone for a child who will grow out of it soon enough or wreck it.
    "Beautiful young people are accidents of nature, But beautiful old people are works of art."
    -- Eleanor Roosevelt
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